Sorry if this is answered elsewhere, but I can't locate it. My prblem seems to be unique. My HP 400c works ok when I play a dvd or cd, but when I try to burn it does not see that there is a dvd in it, whther it is +R or +RW. I have tried a miriad of programs to burn dvd shrink and nero don't see it. It was working fine and I can't think of anything added that would destroy its capability. Using Windows XP Pro, HP 400c DVD writer with various software: DVD Shrink, HP DVD, Ulead etc, ASPI Layer 4.6. I have also gone through all of the layering updates regarding aspi, reinstalling original software, etc. When I attempt to update the firmware, just in case this may be the problem, the firmware upgrade program tells me that it does not detect any HP drive. The system sees the drive fine and uses it to play and burn cds. Just can't burn dvds. Any help is appreciated. Without some direction, I will likely use the burner as a coaster as well and get a nec. Last several burns have resulted in coasters and this error log: Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM ahead WinASPI: File 'Crogram FilesAheadNeroWnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 3:25:04 PM Nero API version: 6.0.0.9 Using interface version: 6.0.0.0 Installed in: Crogram FilesAheadNero Application: aheadNero - Burning Rom Recorder: <HP DVD Writer 400c> Version: FH04 - HA 2 TA 0 - 6.0.0.9 Adapter driver: <atapi> HA 2 Drive buffer : 8192kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder === Scsi-Device-Map === CdRomPeripheral : NERO IMAGEDRIVE2 1.0h Imagedrv Port 0 ID 0 DMA: Off CdRomPeripheral : NERO IMAGEDRIVE2 1.0h Imagedrv Port 0 ID 1 DMA: Off CdRomPeripheral : HP DVD Writer 400c atapi Port 2 ID 0 DMA: Off DiskPeripheral : WDC WD2500JB-00EVA0 15.0 ultra Port 3 ID 0 DMA: Off DiskPeripheral : WDC AC12100L 09.0 ultra Port 3 ID 1 DMA: Off DiskPeripheral : WDC WD2500JB-00FUA0 15.0 ultra Port 3 ID 2 DMA: Off ======================= AutoRun : 1 Excluded drive IDs: CmdQueuing : 1 CmdNotification: 2 WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 EraseSpeed : 0 BUFE : 0 Physical memory : 1023MB (1048048kB) Free physical memory: 694MB (711024kB) Memory in use : 32 % Uncached PFiles: 0x0 Use Static Write Speed Table: 0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 25.8.2004 NeroAPI 3:42:07 PM #1 Phase 111 File APIProgress.cpp, Line 235 DVD-Video files sorted 3:42:07 PM #2 Text 0 File Reader.cpp, Line 118 Reader running 3:42:07 PM #3 Text 0 File Writer.cpp, Line 127 Writer HP DVD Writer 400c running 3:42:07 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3854 First writeable address = 0 (0x00000000) 3:42:07 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3854 First writeable address = 0 (0x00000000) 3:42:07 PM #6 Text 0 File Burncd.cpp, Line 3173 Turn on Disc-At-Once, using DVD media 3:43:09 PM #7 Text 0 File DlgWaitCD.cpp, Line 228 Last possible write address on media: 2295103 (510:01.28) Last address to be written: 1633887 (363:05.12) 3:43:09 PM #8 Text 0 File DlgWaitCD.cpp, Line 233 Write in overburning mode: FALSE 3:43:09 PM #9 Text 0 File DlgWaitCD.cpp, Line 1722 Recorder: HP DVD Writer 400c, Media type: DVD+R 3:43:09 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 768 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 (CTransferItem) 2 indices, index0 (150) not provided original disc pos #0 + 1633888 (1633888) = #1633888/363:5.13 relocatable, disc pos for caching/writing not required/required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1633888 blocks [HP DVD Writer 400c ] -------------------------------------------------------------- 3:43:09 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 937 Prepare recorder [HP DVD Writer 400c ] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 3346509824, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_ -150 | lead-in | 0 | 0x00 | 0x41 -150 | 1 | 0 | 0x00 | 0x41 0 | 1 | 1 | 0x00 | 0x41 1633888 | lead-out | 1 | 0x00 | 0x41 3:43:09 PM #12 Phase 24 File APIProgress.cpp, Line 235 Caching of files started 3:43:09 PM #13 Phase 25 File APIProgress.cpp, Line 235 Caching of files completed 3:43:09 PM #14 Phase 36 File APIProgress.cpp, Line 235 Burn process started at 8x (11,040 KB/s) 3:43:09 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2130 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 3:43:09 PM #16 SCSI -1066 File Cdrdrv.cpp, Line 1205 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x02E05000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 3:43:09 PM #17 Text 0 File DVDPlusRW.cpp, Line 553 Start write address at LBA 0 DVD high compatibility mode: Yes 3:43:42 PM #18 SCSI -1106 File Cdrdrv.cpp, Line 1415 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x02E30000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x73 Sense Qual: 0x03 CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x73 0x03 3:43:42 PM #19 CDR -1106 File Writer.cpp, Line 335 Power calibration error 3:43:42 PM #20 Text 0 File ThreadedTransfer.cpp, Line 227 all writers idle, stopping conversion 3:43:43 PM #21 Text 0 File ThreadedTransfer.cpp, Line 221 conversion idle, stopping reader 3:43:43 PM #22 SCSI -1176 File Cdrdrv.cpp, Line 1205 SCSI Exec, HA 2, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x72 0x03 3:43:43 PM #23 Phase 127 File APIProgress.cpp, Line 235 Generating DVD high compatibility borders 3:43:43 PM #24 CDR -1176 File WriterStatus.cpp, Line 162 Session fixation error 3:43:43 PM #25 TRANSFER -24 File WriterStatus.cpp, Line 162 Could not perform end of Disc-at-once 3:43:43 PM #26 Phase 38 File APIProgress.cpp, Line 235 Burn process failed at 8x (11,040 KB/s) Existing drivers: File 'DriversASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM File 'DriversPXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/16/2003 2:02:00 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)
Hi, Every single one of your drives has DMA off. A very bad thing! DMA is a high speed transfer mode for your drives and if it's not enabled there will be no end to the problems. Follow these steps to get DMA enabled: Go to Device Manager > Expand the tree for IDE ATA/ATAPI Controllers > Double click Primary IDE > Under the Driver tab, select Uninstall then OK. Do the same for the Secondary IDE. Now reboot and Windows should detect and reinstall the drive. When this is done check out this link to ensure DMA is up and running: http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx Once everything is in DMA mode try another burn and if you're still having problems we'll go from there
I very much appreciate your input. I have done as you have suggested and am still encountering the same problem. I ran a program called DVD Info Pro before and after and it still indicated that there is no media present. However, I can still play DVD movies and burn CDs. This all began when I upgraded my Norton software. I wonder if that has anything to do with Norton Upgrade.
Having your all of your drives out of DMA is seriously not right. If this occured right after you installed Norton I'd remove Norton, try the above steps again, see if that changes anything then go from there. _X_X_X_X_X_[small] "And there we saw the giants...And we were in our own sight as grasshoppers, and so we were in their sight." Numbers 13:33 http://www.intervocative.com/dvdcollection.aspx/Rephaim[/small]
Your version of Nero should be updated to the current version. The errors you are having could be caused by. Poor quality media. What brand are you using? Dirty media. Are you checking that your media is clean? A dirty laser lens. Have you tried using a cleaning disc?
Thank you Nephilim and Veblin. The problem exists with Ritek +R, Memorex +R and Fujifilm +RW. When I have tried to burn (and the result was the log above) it was with Ritek and Memorex +R. When I run DVD Info Pro it can analyze coaster +Rs but can't even see the +RWs. I will remove Norton tomorrow and see what happens then. Media was all fresh. I have not yet tried to clean the lens. I will likely do that too. If all of that fails, I will likely get a NEC 2510A and hopefully get back in business. None-the-less, I still want to solve this problem. Now it seems to be the challenge. Thanx so much for the help. I'll let you know how things turns out.
Could you advise me how to remove it? It doesn't seem to be an add/remove option in the control panel. I looking in system32 and don't seem to find it.
I was having the same problem with my Sony DRU-700a. I had just put it in used it for about an hour and then when I put blank disks in, it would say insert disk. It would read disks that had data, but not blank ones. I was getting really frustrated. After about three days of reading and taking inputs, I finally just re-installed windows XP and now everything works great.
