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Burns CDs fine; problem with DVDs

Discussion in 'Nero discussion' started by Morgan190, Aug 25, 2007.

  1. Morgan190

    Morgan190 Member

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    I came across this site while looking into an error Nero's been giving me when trying to burn DVDs. The drive is an HP DVD Writer 840d. It burns CDs (both CD-R and CD-RW) fine, but so far I've been completely unable to get it to burn a DVD-- I've tried burning just data files and ISOs four or five times and Nero failes every time 1%-2% into the burn process. The media I;m using is Windata DVD+R.

    Can anyone help? Here's the error log Nero generates:

    ---------------------------------------
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 12:35:32 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <HP DVD Writer 840d> Version: HPD5 - HA 0 TA 2 - 6.6.0.16
    Adapter driver: <nvatabus> HA 0
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HP CD-Writer+ 8200a>Version: 1.0f - HA 0 TA 3 - 6.6.0.16
    Adapter driver: <nvatabus> HA 0

    === Scsi-Device-Map ===
    DiskPeripheral : ST360015A nvatabus Port 0 ID 0 DMA: Off
    DiskPeripheral : ST3250620A nvatabus Port 0 ID 1 DMA: Off
    CdRomPeripheral : HP DVD Writer 840d nvatabus Port 0 ID 2 DMA: Off
    CdRomPeripheral : HP CD-Writer+ 8200a nvatabus Port 0 ID 3 DMA: Off
    CdRomPeripheral : UK5502I SKJ615B 1.0 aip2s3fh Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HP DVD Writer 840d F: CDRom0
    HP CD-Writer+ 8200a G: CDRom1
    UK5502I SKJ615B H: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048052kB)
    Free physical memory: 668MB (684376kB)
    Memory in use : 34 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    13.8.2007
    ISO compilation
    7:44:26 PM #1 Text 0 File Isodoc.cpp, Line 6356
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:44:27 PM #2 Text 0 File Burncd.cpp, Line 2948
    HP DVD Writer 840d
    Buffer underrun protection activated

    7:44:27 PM #3 Text 0 File Reader.cpp, Line 127
    Reader running

    7:44:27 PM #4 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 840d running

    7:44:27 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    7:44:27 PM #6 Text 0 File Burncd.cpp, Line 3233
    Turn on Track-At-Once, using DVD media

    7:44:28 PM #7 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1468671 (326:22.21, 2868MB)

    7:44:28 PM #8 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    7:44:28 PM #9 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: HP DVD Writer 840d, Media type: DVD+R
    Disc Manufacturer ID: AML, Media Type ID: 002, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 3

    7:44:28 PM #10 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:44:28 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1468672 (1468672) = #1468672/326:22.22
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1468672 blocks [HP DVD Writer 840d]
    --------------------------------------------------------------

    7:44:28 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [HP DVD Writer 840d] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3007840256, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1468672 | lead-out | 1 | 0x41 | 0x00

    7:44:28 PM #13 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    7:44:28 PM #14 Text 0 File Burncd.cpp, Line 4120
    Cache writing successful.

    7:44:28 PM #15 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    7:44:28 PM #16 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 8x (11,080 KB/s)

    7:44:28 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2654
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:44:28 PM #18 Text 0 File Cdrdrv.cpp, Line 8862
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: AML.....
    Media type ID: 002
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 41 4D 4C 00 00 - 00 00 00 30 30 32 00 38 ...AML.....002.8
    23 54 37 10 02 4E 72 02 - 8C 63 16 16 0B 0B 0A 0A #T7..Nr..c......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    7:44:28 PM #19 Text 0 File DVDPlusRW.cpp, Line 665
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:48:33 PM #20 SCSI -1135 File Cdrdrv.cpp, Line 1434
    SCSI Exec, HA 0, TA 2, LUN 0, buffer 0x06550000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x01 0x9D 0x60 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    7:48:33 PM #21 CDR -1135 File Writer.cpp, Line 311
    Write error

    7:48:33 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    7:48:33 PM #23 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    7:48:33 PM #24 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    7:48:33 PM #25 Phase 129 File dlgbrnst.cpp, Line 1832
    Generating DVD borders completed successfully

    7:48:33 PM #26 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:
    File 'Drivers\nvatabus.sys': Ver=5.10.2600.0446 built by: WinDDK, size=79360 bytes, created 6/3/2004 10:40:46 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    ---------------------------------------

    Thanks,
    m19
     
  2. attar

    attar Senior member

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    If you can get some 'Verbatim' brand disks or something that says 'Made in Japan' on the package and burn them at 4x, then it will eliminate a possible cause of the problem.
     
  3. Morgan190

    Morgan190 Member

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    I can do that. So it's probably just the speed and media type? Nothing else in the log stands out as a possibility?

    m19
     
  4. attar

    attar Senior member

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    With IDE drives one would look for the DMA to be on, however SATA drives are not reported properly by Nero, so the drive is probably set ok and if not then ripping would be noticeably slow.
    To get Nero out of the picture, you could save the output to a folder and burn the disk with ImgBurn.

    http://www.imgburn.com/

    Run ImgBurn
    Click 'Mode' > 'Build'
    Click 'Output' > 'Device'
    Click 'File' > 'Browse for Folder', highlight on the 'VIDEO_TS' folder, > 'OK'
    Set burning speed to 4x and click the green write button.
    If it's an ISO imge to be burned, select 'Mode' > 'Write'
     
    Last edited: Aug 26, 2007

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