Here's what the Xbox 360 is doing: I power on the Xbox and all the lights are normal, the Xbox logo screen boots up then it goes immediately to a purple screen that says "Can’t find the update disc. Please insert the disc" ok so I downloaded the update disk from xbox.com and burned it to a DVD+R and popped it in the Xbox and press the button and I get a screen that shows the progress of the update, and then it goes to a screen that says you cannot update this Xbox please call Microsoft. yad yad. I’ve tried to boot the Xbox with the update disk in the Xbox, still the same and I’ve also try to run the update using a USB stick, still the same, the Xbox can not be returned. Does anyone have any suggestion?