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Can someone look over my log please? Error...

Discussion in 'Nero discussion' started by 2boysmom, Apr 27, 2007.

  1. 2boysmom

    2boysmom Member

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    I am having a ton of problems with Nero, there are several error messages that I get. One is a reset error occured, another is invalid block address, and there are a couple others too. This happens with CD's, VCD's, and DVD's. It also happens only about 75% of the time. Burning DVD's with DVD Decrypter works fine, so it isn't my burner.

    Can you see anything wrong in this log? Thanks in advance!

    Alyssa

    1C82-A0K5-19E5-MAAX-400E-1670-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1

    Recorder: <TOSHIBA DVD-ROM SD-R5002>Version: 1033 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HITACHI GD-2000 >Version: 0055 - HA 1 TA 1 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST340810A atapi Port 0 ID 0 DMA: Off
    CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 1 ID 0 DMA: Off
    CdRomPeripheral : HITACHI GD-2000 atapi Port 1 ID 1 DMA: Off
    CdRomPeripheral : ED3958Z IJQ757E 1.0 ar8ztv8y Port 2 ID 0 DMA: Off
    CdRomPeripheral : ED3958Z IJQ757E 1.0 ar8ztv8y Port 2 ID 1 DMA: Off

    === CDRom-Device-Map ===
    TOSHIBA DVD-ROM SD-R5002 D: CDRom0
    HITACHI GD-2000 E: CDRom1
    ED3958Z IJQ757E F: CDRom2
    ED3958Z IJQ757E G: CDRom3
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 56623104 (0) Byte
    BUFE : 0
    Physical memory : 375MB (384496kB)
    Free physical memory: 225MB (230568kB)
    Memory in use : 40 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.4.2007
    CueSheet
    3:37:24 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    3:37:25 PM #2 Text 0 File Burncd.cpp, Line 3163
    TOSHIBA DVD-ROM SD-R5002
    Buffer underrun protection activated

    3:37:25 PM #3 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using CD-R/RW media

    3:37:25 PM #4 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 366220 ( 81:24.70)
    Last address to be written: 352381 ( 78:20.31)

    3:37:25 PM #5 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    3:37:25 PM #6 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: TOSHIBA DVD-ROM SD-R5002;
    CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
    ATIP Data:
    Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    3:37:25 PM #7 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:37:25 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 300 (300) = #300/0:4.0
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_ULTRARAW96_MODE2, 2448, config 4, wanted index0 0 blocks, length 300 blocks [D: TOSHIBA DVD-ROM SD-R5002]
    1: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 351932 (351932) = #351932/78:12.32
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_ULTRARAW96_MODE2, 2448, config 4, wanted index0 0 blocks, length 351932 blocks [D: TOSHIBA DVD-ROM SD-R5002]
    --------------------------------------------------------------

    3:37:25 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [D: TOSHIBA DVD-ROM SD-R5002] for write in raw writing
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x20; Session Closed, disc fixated
    Tracks 1 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_ULTRARAW96_MODE2, 2448/0x04, FilePos 0 367200 1101600, ISRC ""
    2: TRM_ULTRARAW96_MODE2, 2448/0x04, FilePos 1101600 1468800 862998336, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 300 | -150 | 0x00
    0 | 1 | 1 | 0x41 | 300 | 0 | 0x00
    300 | 2 | 0 | 0x41 | 351932 | 300 | 0x00
    450 | 2 | 1 | 0x41 | 351932 | 450 | 0x00
    352382 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    3:37:25 PM #10 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    3:37:25 PM #11 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    3:37:25 PM #12 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    3:37:25 PM #13 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    3:37:25 PM #14 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 8x (1,200 KB/s)

    3:37:25 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

    3:37:25 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #450

    3:37:25 PM #17 Text 0 File MMC.cpp, Line 17584
    StartDAO : CD-Text - Off

    3:37:25 PM #18 Text 0 File MMC.cpp, Line 22250
    Set BUFE: Buffer underrun protection -> ON

    3:44:48 PM #19 SPTI -1064 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x21
    Sense Qual: 0x02
    CDB Data: 0x2A 00 00 02 A9 9E 00 00 1A 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 21 02
    Buffer x05ed2a00: Len xf8a0
    0x00 FF FF FF FF FF FF FF FF FF FF 00 39 C8 44 62
    0x01 29 62 11 81 09 02 09 A8 02 FF 3B A1 55 BB 76
    0x5F 9E 87 85 68 66 AF 4A F5 7D FE 1F FF B7 FF 17

    3:44:48 PM #20 CDR -1064 File Writer.cpp, Line 301
    Invalid block address
    D: TOSHIBA DVD-ROM SD-R5002

    3:44:58 PM #21 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 8x (1,200 KB/s)

    3:44:58 PM #22 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    3:45:01 PM #23 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    3:45:01 PM #24 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. fasfrank

    fasfrank Active member

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    You should enable your DMA:
    Here is a guide.

    what are these?:
    Burners are cheap. Why don't you get another to replace that Toshiba. It does look like it had a hard time finding a block address on the CD. Could be the media though. I don't burn enough CDs to know what's good so you just want to make sure you are using good media. CMC-MAG (Memorex) is a no-no as far as DVDs go. It looks like the Toshiba had a tough time with it:

     
  3. gwendolin

    gwendolin Senior member

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    @fasfrank ,

    This looks like she is using a CD...up until I did a scan on my Verbatim CDs I didnt realize they were made by CMC mag...according to the majority of the "Forum" they are supposed to be OK...JUST NOT THE DVDs.....my Verbs (CMC Mag) have never let me down....I was so shocked I started my own thread.

    If she is using a CD then take note of this

    As we know this is way too slow and should be at least 32X.
     
    Last edited: Apr 27, 2007
  4. fasfrank

    fasfrank Active member

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    hi Gwen, I did see the 8X burn speed and didn't remember ever burning one that slow. I might burn 1 or 2 cds a year.... I'm glad you caught it.
     
  5. 2boysmom

    2boysmom Member

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    Those are the drives created by Daemon Tools I believe.

    I did set my burn speeds to 8x, out of habit because I mostly burn DVD's and I have to do them at 8x. I'm going to do everything you suggested and then try again.

    Thanks to both of you for your help!
     
  6. 2boysmom

    2boysmom Member

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    Both of my IDE Channels were already set to "DMA if available"

    So why aren't they showing up in Nero that way?
     
  7. fasfrank

    fasfrank Active member

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    Right below where it says "DMA if available" it should have the current transfer mode as DMA:

    [​IMG]

    Is that what you have?
     
    Last edited: Apr 28, 2007
  8. 2boysmom

    2boysmom Member

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    Yes it is.

    I get these error messages with DVDs too, so I switched to DVD Decrypter and it works fine (but only in safe mode...I think my anti-virus software was causing a problem when running thme simultaneously...there's a whole other thread about that in the converting forum).
     
  9. 2boysmom

    2boysmom Member

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    I just performed a clean Nero uninstall using the tool on their website and then re-installed the program onto my computer, and got an error message again.

    Here's the log for that:

    Alyssa & Corey

    1C82-A0K5-19E5-MAAX-400E-1CK0-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1

    Recorder: <TOSHIBA DVD-ROM SD-R5002>Version: 1033 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HITACHI GD-2000 >Version: 0055 - HA 1 TA 1 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST340810A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : HITACHI GD-2000 atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : ED3958Z IJQ757E 1.0 absbps3l Port 2 ID 0 DMA: Off
    CdRomPeripheral : ED3958Z IJQ757E 1.0 absbps3l Port 2 ID 1 DMA: Off

    === CDRom-Device-Map ===
    TOSHIBA DVD-ROM SD-R5002 D: CDRom0
    HITACHI GD-2000 E: CDRom1
    ED3958Z IJQ757E F: CDRom2
    ED3958Z IJQ757E G: CDRom3
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 56623104 (0) Byte
    BUFE : 0
    Physical memory : 375MB (384496kB)
    Free physical memory: 171MB (176016kB)
    Memory in use : 54 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.4.2007
    CueSheet
    1:38:17 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    1:38:17 PM #2 Text 0 File Burncd.cpp, Line 3163
    TOSHIBA DVD-ROM SD-R5002
    Buffer underrun protection activated

    1:38:17 PM #3 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using CD-R/RW media

    1:40:52 PM #4 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 359845 ( 79:59.70)
    Last address to be written: 352381 ( 78:20.31)

    1:40:52 PM #5 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    1:40:52 PM #6 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: TOSHIBA DVD-ROM SD-R5002;
    CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
    ATIP Data:
    Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
    Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    1:40:52 PM #7 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Compilation cannot be written on that medium type.
    (Medium in drive: CD-ROM. Medium required by compilation: CD-R/RW.)

    1:40:52 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 300 (300) = #300/0:4.0
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE2_2336, 2336, config 0, wanted index0 0 blocks, length 300 blocks [D: TOSHIBA DVD-ROM SD-R5002]
    1: TRM_DATA_RAW_MODE2 (Cue Sheet Track)
    2 indices, index0 (150) provided
    original disc pos #0 + 351932 (351932) = #351932/78:12.32
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE2_2336, 2336, config 0, wanted index0 0 blocks, length 351932 blocks [D: TOSHIBA DVD-ROM SD-R5002]
    --------------------------------------------------------------

    1:40:52 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [D: TOSHIBA DVD-ROM SD-R5002] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x20; Session Closed, disc fixated
    Tracks 1 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE2_2336, 2336/0x00, FilePos 0 350400 1051200, ISRC ""
    2: TRM_DATA_MODE2_2336, 2336/0x00, FilePos 1051200 1401600 823514752, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 300 | -150 | 0x00
    0 | 1 | 1 | 0x41 | 300 | 0 | 0x00
    300 | 2 | 0 | 0x41 | 351932 | 300 | 0x00
    450 | 2 | 1 | 0x41 | 351932 | 450 | 0x00
    352382 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    1:40:52 PM #10 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    1:40:52 PM #11 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    1:40:52 PM #12 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    1:40:52 PM #13 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    1:40:52 PM #14 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 16x (2,400 KB/s)

    1:40:52 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

    1:40:52 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #450

    1:40:52 PM #17 Text 0 File MMC.cpp, Line 17584
    StartDAO : CD-Text - Off

    1:40:52 PM #18 Text 0 File MMC.cpp, Line 22250
    Set BUFE: Buffer underrun protection -> ON

    1:40:52 PM #19 Text 0 File MMC.cpp, Line 17812
    CueData, Len=48
    41 00 00 24 00 00 00 00
    41 01 00 20 00 00 00 00
    41 01 01 20 00 00 02 00
    41 02 00 20 00 00 06 00
    41 02 01 20 00 00 08 00
    41 aa 01 24 00 4e 14 20

    1:45:24 PM #20 SPTI -1114 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 01 10 64 00 00 1B 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x05f22a00: Len xf660
    0x01 01 62 0F 01 01 62 0F 00 00 01 BA 21 15 DF EA
    0xE5 80 19 0D 00 00 01 E0 09 02 FF FF FF FF FF FF
    0xFF FF FF 0F 5B 28 ED FA D8 EC 02 C1 F1 19 C5 90

    1:45:24 PM #21 CDR -1114 File Writer.cpp, Line 301
    Reset occurred
    D: TOSHIBA DVD-ROM SD-R5002

    1:45:24 PM #22 SPTI -1135 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x35 02 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C

    1:45:24 PM #23 CDR -1135 File WriterStatus.cpp, Line 162
    Write error
    D: TOSHIBA DVD-ROM SD-R5002

    1:45:24 PM #24 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    1:45:24 PM #25 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 16x (2,400 KB/s)

    1:45:25 PM #26 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    1:45:28 PM #27 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    1:45:28 PM #28 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



    It's showing my DMA as on for my actual drives, and off for the Daemon created ones (which aren't being used in this burn).
     
  10. fasfrank

    fasfrank Active member

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    Your DMA is now as it should be. Virtual drives= No DMA.

    I saw this:
    What did you have in the burner for a blank DVD?

    If it was CD-R blank, then I'd have to say it's your burner. It did not recognize the blank correctly.

    Also the 16X burn speed is the fastest this (manufactured in 2002) burner can burn CDs...Which is 1/2 the slowest speed of a modern burner. Also it is a single format burner. No +R media can be burned.

    Time for a burner upgrade. I'd take a look at RAM and hard drive upgrades too.
     
  11. 2boysmom

    2boysmom Member

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    No it was a ruined CD from a past attempt at burning that resulted in the first error message that I posted. I just forgot to take it out of the burner and put in a blank one.

    I will upgrade when I can, but my biggest issue is that it's always worked before, and now for some reason I'm getting error messages 75% of the time.

    In googling I've noticed a .dll file that people are downloading to fix the issues that I'm having, but it looks like it only works for older versions, do you know anything about this?
     
  12. fasfrank

    fasfrank Active member

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    Well you had me going. I thought that last log actually meant something.
    I don't know of anything that a .dll could do for your burn problem.

    You seem convinced that it's not your burner and you may be right.
     
  13. 2boysmom

    2boysmom Member

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    It did mean something! It showed that DMA was on and it still wasn't working.

    It very well could be my burner, I am just trying to make sure, and I don't know enough to be sure on my own. If the burner was going out, would it work sometimes still?
     
  14. 2boysmom

    2boysmom Member

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    Now here's a fun twist. I dropped back to using Nero 6 because it's what DVD Shrink reccommends, and tried to burn a VCD, first by double clicking the cue file and loading it into Nero..it went to 9% and then sat there ALL NIGHT long. Never went any further. So I tried to mount the image using Daemon Tools and use the "disc copy" feature, and it went to 11% then stopped and never went any further. Since I'm not getting error messages, I don't know how to get a log-file to look at.

    I suppose I'll try a DVD next to see if that works.
     

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