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can't backup with any program

Discussion in 'DVD±R for advanced users' started by mike9907, Jul 22, 2007.

  1. mike9907

    mike9907 Member

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    any ideas???
    i recently started getting errors while trying to backup my dvd's. dvddecrypter, dvdshrink, nero and clonedvd all quit. i tried uninstalling/reinstalling and updating the driver. here is the log from dvdshrink i just tried using:



    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 7:35:34 PM
    Nero API version: 6.6.0.18
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Internal Version: 6, 6, 0, 18e

    Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: TS12 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : ST3100011A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552B D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 382MB (391600kB)
    Free physical memory: 90MB (92528kB)
    Memory in use : 76 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.7.2007
    NeroAPI
    9:20:24 PM #1 Phase 112 File APIProgress.cpp, Line 276
    DVD-Video files reallocation started

    9:20:24 PM #2 Phase 114 File APIProgress.cpp, Line 276
    DVD-Video files reallocation completed (no file modified)

    9:20:24 PM #3 Phase 111 File APIProgress.cpp, Line 276
    DVD-Video files sorted

    9:20:24 PM #4 Text 0 File Reader.cpp, Line 127
    Reader running

    9:20:24 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    9:20:24 PM #6 Text 0 File Writer.cpp, Line 122
    Writer TSSTcorp CD/DVDW TS-H552B running

    9:20:24 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:20:24 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:20:24 PM #9 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    9:20:25 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1915151 (425:35.26, 3740MB)

    9:20:25 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO

    9:20:25 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: TSSTcorp CD/DVDW TS-H552B, Media type: DVD+R
    Disc Manufacturer ID: CMC MAG, Media Type ID: M01, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    9:20:25 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:20:25 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1915152 (1915152) = #1915152/425:35.27
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1915152 blocks [TSSTcorp CD/DVDW TS-H552B]
    --------------------------------------------------------------

    9:20:25 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [TSSTcorp CD/DVDW TS-H552B] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3922231296, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1915152 | lead-out | 1 | 0x41 | 0x00

    9:20:25 PM #16 Phase 24 File APIProgress.cpp, Line 276
    Caching of files started

    9:20:25 PM #17 Text 0 File Burncd.cpp, Line 4122
    Cache writing successful.

    9:20:25 PM #18 Phase 25 File APIProgress.cpp, Line 276
    Caching of files completed

    9:20:25 PM #19 Phase 36 File APIProgress.cpp, Line 276
    Burn process started at 16x (22,160 KB/s)

    9:20:25 PM #20 SCSI -1066 File Cdrdrv.cpp, Line 1182
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03BE5800
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0xFF 0x40 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x24 0x00

    9:20:25 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2661
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:20:25 PM #22 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: CMC.MAG.
    Media type ID: M01
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8
    23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    9:20:25 PM #23 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: CMC.MAG.
    Media type ID: M01
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8
    23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    9:20:25 PM #24 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: CMC.MAG.
    Media type ID: M01
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8
    23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    9:20:25 PM #25 Text 0 File DVDR.cpp, Line 7042
    Drive: TSSTcorp CD/DVDW TS-H552B
    Book Type request [TSST]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    9:20:25 PM #26 CDR -1211 File DVDR.cpp, Line 5297
    Book Type set to: DVD-ROM

    9:20:25 PM #27 Text 0 File DVDPlusRW.cpp, Line 659
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:20:50 PM #28 SCSI -1135 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00CC0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    9:20:50 PM #29 CDR -1135 File Writer.cpp, Line 311
    Write error

    9:20:50 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    9:20:50 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    9:20:50 PM #32 SCSI -1046 File Cdrdrv.cpp, Line 1182
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x06
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x06

    9:20:50 PM #33 Phase 127 File APIProgress.cpp, Line 276
    Generating DVD high compatibility borders

    9:20:50 PM #34 Phase 129 File APIProgress.cpp, Line 276
    Generating DVD borders completed successfully

    9:20:50 PM #35 Phase 38 File APIProgress.cpp, Line 276
    Burn process failed at 16x (22,160 KB/s)

    9:20:50 PM #36 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    9:20:50 PM #37 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/4/2004 1:00:00 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 10/4/2006 8:42:42 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.41a, size=36560 bytes, created 9/27/2006 3:53:22 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi mike9907
    Here's some suggestions.
    Physical memory : 382MB
    Free physical memory: 90MB
    Memory in use : 76 %

    Lot of memory in use. I add more memory if you can too. Close any unneeded programs to try and free some up.

    Disc Manufacturer ID: CMC MAG,
    Probably you're biggest problem - cmc made media - not the best by far.
    Switch your media to Taiyo Yuden, Verbatim or made in Japan only Sony, Fuji or Maxell.

    Burn process failed at 16x
    Take your burn speed down to 8x. For these you might want to go to 6x or 4x.

    File 'Drivers\CDRALW2K.SYS'
    Roxio and Nero don't always play well so if after doing the above and still failing uninstall Roxio and run the zap tool
     
  3. mike9907

    mike9907 Member

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    i've tried a few different types of media, all discs i've had success with in the past. doesn't seem to be the cause. do you know what programs might be from roxio? i tried the zapper and i tried looking through all my stuff, but i have no idea which ones might be roxio. thanks for the help
     
  4. JVC

    JVC Active member

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    Roxio's software is probably "Easy CD/DVD Creator".
     
  5. IHoe

    IHoe Senior member

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    Roxio makes Sonic, too! Check everything that has Sonic on it.... MyDVD and RecordNow are Sonic programs made by Roxio.... Also WinAmp can produce this File 'Drivers\CDRALW2K.SYS'
     
    Last edited: Jul 23, 2007
  6. mike9907

    mike9907 Member

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    well i tried cleaning all the programs i don't really use, i don't think any of them were roxio products. any more advice? thanks
     
  7. mike9907

    mike9907 Member

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    clonedvd gives me this error: "WriteDVD 10 11 W2"
     
  8. mike9907

    mike9907 Member

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    ok, fixed the problem. downloaded and ran spybot (free) and had mcafee do a registry clean up. worked like a charm.
     

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