cant burn all the cd

Good afternoon guys,
I have a little concern about my cd burner. I can't burn a specific cd and it says that I have to check the cd if there is scratch or dust but meantime i burn it with my friend's laptop without problem (asus). I m not sure if i have to upgrade mine with firmware.
please advise.
thanks

 

hi

does it burn other cds ok like the one concerned?

 

Hi Rotary
yes it did burn other cds. only this one can't while my friend burn iteasily with his cd burner (asus laptop)

 

hi

is it a protected cd?

do you both use same app to copy?

 

I dont think so because it starts reading the cd and stop at 8%

 

hi

what apss were used on both pcs? does your friend have hacked firmware?

does he have a ripper app installed? have you tried different apps to get the cd?

firmware is one thing to try, but not sure if it will solve the prob?

and more info?

 

WE BOTH USE NERO (SAME VERSION)
THAT ALL I CAN SEE. I M VERY NEW TO THAT AND DONT HAVE MUCH KNOWLEDGE
THANKS IN ADVANCE

 

hi

is it the latest version? of nero.

have you got an error log? from nero you can copy and paste here?

 

I will verify it. thanks a bunch for your time