We have used dvd shrink for a while and never had a problem until now. We can open up dvd shrink, put the disc in, open disc. Once we have done that a pop up comes up and it says change dvd regions and the only button you can press is cancel.Then it brings you back to the dvd shrink page. We have unistalled the program and installed it again but the same thing keeps comming up. Can someone please help us with this problem?