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Can't open video files

Discussion in 'All other topics' started by JJYkim, May 2, 2005.

  1. JJYkim

    JJYkim Member

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    My friend uses internet explorer and whenever she tries to open a video clip on the internet, nothing happens. She can see the javascript// message at the bottom of the screen (toward the left corner of the screen), but nothing loads. What could be wrong? I cleared her cookies and history, but that doesn't seem to help.

    What could be the problem?
     
  2. ~RoNin~

    ~RoNin~ Regular member

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    What type of clip is it? Do you have QuickTime, or WMP? Are your codecs up to date?
     
  3. JJYkim

    JJYkim Member

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    they're avi files....and others are wma files, etc.

    She was able to open them before, so I don't know what the problem is...

    If the missing codec is the problem, what steps can she follow to get them installed?
     
  4. ~RoNin~

    ~RoNin~ Regular member

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    Hmm. Is she running any new security software that may be blocking a pop-up...? If the movie opens in a new window the new software may be preventing it.

    As far as it being a codec problem...I really couldnt help you. I've only been helped...never fear tho, someone smart will comeby soon!
     
  5. JJYkim

    JJYkim Member

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    thanks though....
     

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