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cant send email to hotmail???...please help

Discussion in 'All other topics' started by soz, Mar 28, 2005.

  1. soz

    soz Member

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    hey there,

    i am using netscape for my email, and all works fine except when i send emails to a hotmail address...they bounce back.

    i get a response saying "dns" error???

    can anyone please help me??????????

    thanks
     
  2. CJC

    CJC Regular member

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    A little more info is needed.

    Can you post one of the bounced back emails.

    Also, ensure that you are sending to person@hotmail.com not .com.au or .co.uk or .net or......

    CJC
     
  3. soz

    soz Member

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    hey...thanks a lot for your response.
    sorry for the delayed reply!

    here is the error message;


    Error connecting to primary server '65.54.190.230'.Error connecting to alternate
    server '65.54.167.5'.Error connecting to alternate server '65.54.166.230'.Error
    connecting to alternate server '65.54.252.99'.Transient DNS error 2 resolving
    'hotmail.com'.

    -------------------------------------------------------------------

    Your mail message is being returned to you in the next part of this
    message.

    Should you need assistance, please mail postmaster@192.168.1.2.


    Any ideas????
    Thanks again in advance for any help. I really appreciate it.
     
  4. soz

    soz Member

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    and also...it was sent to person@hotmail.com.
     
  5. soz

    soz Member

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    Can anyone help with this?????
    please
     
  6. retro78

    retro78 Member

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    well, i find the adress a bit strange: person@hotmail.com, are you sure that who ever gave you this adress is reliable?????
     
  7. Xian

    Xian Regular member

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    Seems like a problem with the recipient, not on your end.
    65.54.190.230 and the alternate are Microsoft DNS servers (Anything on the 65.54.x.x network is registered to Microsoft).
    Is it just a single address? Have you tried a different hotmail address to see if it is just a problem with that one? A transient error is usually a temporary error.

    I have seen transient errors occur when a mailbox is full. Your mail is not able to be delivered since the recipients mailbox is full so the mail daemon returns a transient error to the sender to indicate that the mail did not go through.

    Edit:
    More than likely that is the case, looking at RFC 3463 which lists mail error codes shows this as one of the type 2 transient codes:

    X.2.2 Mailbox full

    The mailbox is full because the user has exceeded a per-mailbox
    administrative quota or physical capacity. The general
    semantics implies that the recipient can delete messages to
    make more space available. This code should be used as a
    persistent transient failure.
     
    Last edited: Apr 21, 2005

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