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cd/dvd not working after upgrading to 10. Help please

Discussion in 'Windows 10 forum' started by tranquash, Aug 24, 2015.

  1. tranquash

    tranquash Regular member

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    After upgrading from win 8.1 the cd/dvd drive does not recognize any disk. It shows in computer as drive F, but does not show in devices. Any clue? Any help will be dearly appreciated.
     
  2. ddp

    ddp Moderator Staff Member

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  3. tranquash

    tranquash Regular member

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    Thanks ddp. I saw that thread and seems to be a different but related issue. I've been trying to get a hold of any cd/dvd driver but could only find trash. I'll keep on searching for a couple of days and if nothing, I'll go back to 8.1 (at least there I had the cd/dvd working)

    Keep up the good work.

    Regards
     
    Last edited: Aug 27, 2015
  4. Gamer911

    Gamer911 Member

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    I am pretty sure that drivers for the optical drive are part of the operating system. Check Device Manager and look for drivers under the DVD/CD option. Delete the driver, adding that you want to remove it from the hard drive (it's an option that will present itself--and you do this, otherwise Windows will simply reinstall what is possibly a corrupt driver.) Then reboot, and Windows will grab a fresh copy of the latest driver and install that.
     
  5. tranquash

    tranquash Regular member

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    Thanks Gamer for your response. The problem is that the device manager shows it as "other devices" with no driver. Tried uninstall, edit the registry and nothing. The search only takes me to a great deal of junk. So unless I find a generic cd/dvd driver it won't work.
     
  6. ddp

    ddp Moderator Staff Member

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    did you do the upgrade option or clean install of win10?
     
  7. tranquash

    tranquash Regular member

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    Hi ddp,

    Did the clean one... :(
     
  8. ddp

    ddp Moderator Staff Member

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    did you also install your motherboard drivers?
     
  9. ireland

    ireland Active member

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    Last edited: Aug 26, 2015
  10. tranquash

    tranquash Regular member

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    Thank guys.

    I had installed the motherboard chipset from amd (win 10). Then ddp made me realize that the cd is a sata drive. Sure enough, in the device manager the ata/atapi controllers were still microsoft, so I went back to the computer manufacturer (asus) and checked for the ata drivers (win 7), that made the trick. I now have the system complete and running.

    You are right Ireland, I made a back-up image of win 8 before upgrading, it's the right thing to do.

    Thank you guys.:)
     
    Last edited: Aug 27, 2015
  11. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn.
     

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