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CD-ROM Help

Discussion in 'PC hardware help' started by j_holmes, Jan 20, 2007.

  1. j_holmes

    j_holmes Regular member

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    Hi guys,

    I am trying to fix a friends PC and am asking for any advice. For some reason XP (Home) is not recognizing the CD-ROM drive. I see that it has power and when the PC reboots the light flashes as normal. When I checked the Device Manager the devise isn't in the list. Plus it is not listed in 'My Computer'. As well, some how they corrupted the Control Panel. When I try to open it a message stating 'Windows Explorer has encountered a problem and needs to close' appears.

    So far I disconnected the drive, rebooted, shut down, reconnected drive hoping Windows would recognize it again. Didn't work though.

    Any feedback will be greatly appreciated.

    Thanks
     
    Last edited: Jan 20, 2007
  2. ddp

    ddp Moderator Staff Member

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    i presume the bios sees the drive? any error codes? did you try a system restore to before the problem started?
     
  3. j_holmes

    j_holmes Regular member

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    Thanks for replying.

    I ended up taking my drive out of my PC and installing it into his and it found the new hardware right away.

    I assume he needs a new CD-ROM drive then. Right? Or could be a driver issue still?

    Thanks
     
  4. ddp

    ddp Moderator Staff Member

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    try friend's drive if yours is seen as windows uses it's own driver. if still not seen by both bios & windows than replace.
     

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