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command sequence error

Discussion in 'DVDR' started by mgrace47, Mar 24, 2007.

  1. mgrace47

    mgrace47 Member

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    My Plextor 760A has started giving me a "command sequence error" problems. Drive worked great for first two months...now this. Happens on every burn program I have: Image Burn, Nero, etc.

    Any suggestions? Plextor already replaced the drive, but I still get the error message which ruins my disks. Tks.
     
  2. dialysis1

    dialysis1 Regular member

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    Can you provide one of the burn logs?
     
  3. mgrace47

    mgrace47 Member

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    From Nero Express---any help would be greatly appreciated. It's driving me crazy and eating my disks--some of which are expensive. Thanks in advance:

    Michael Grace

    1C82-803M-19E5-MAAX-4009-AE23-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.8.5.0
    Internal Version: 7, 8, 5, 0
    (Nero Express)
    Recorder: <PLEXTOR DVDR PX-760A> Version: 1.06 - HA 1 TA 0 - 7.8.5.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST DVD-ROM GDR8163B>Version: 0S24 - HA 1 TA 1 - 7.8.5.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : PLEXTOR DVDR PX-760A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 0 ID 1 DMA: On
    DiskPeripheral : WDC WD2000JD-98HBB0 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    PLEXTOR DVDR PX-760A D: CDRom0
    HL-DT-ST DVD-ROM GDR8163B E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2047MB (2096492kB)
    Free physical memory: 1553MB (1590620kB)
    Memory in use : 24 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    24.3.2007
    UDF/ISO compilation
    10:01:56 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    10:01:57 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation started

    10:01:57 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation completed (no file modified)

    10:01:57 PM #4 Text 0 File Isodoc.cpp, Line 6608
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    10:01:57 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762
    DVD-Video files sorted

    10:01:57 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    10:01:57 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    10:01:57 PM #8 Text 0 File Burncd.cpp, Line 3499
    Turn on Disc-At-Once, using DVD media

    10:01:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 2284543 (507:40.43, 4461MB)

    10:01:57 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    10:01:57 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949
    Recorder: PLEXTOR DVDR PX-760A, Media type: DVD+R9 Double Layer
    Disc Manufacturer ID: MKM, Media Type ID: 001, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 0

    10:01:57 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:01:57 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2284544 (2284544) = #2284544/507:40.44
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284544 blocks [D: PLEXTOR DVDR PX-760A]
    --------------------------------------------------------------

    10:01:57 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [D: PLEXTOR DVDR PX-760A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4678746112, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2284544 | 0 | 0x00
    2284544 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    10:01:57 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    10:01:57 PM #16 Text 0 File Burncd.cpp, Line 4278
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    10:01:58 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762
    Caching of files started

    10:01:58 PM #18 Text 0 File Burncd.cpp, Line 4397
    Cache writing successful.

    10:01:58 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762
    Caching of files completed

    10:01:58 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 6x (8,310 KB/s)

    10:01:58 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    10:01:58 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x08b63540: Len x804

    10:01:58 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 642
    L0 Data Zone Capacity set to 1142336 (116E40h, 2231MB) -> OK, confirmed setting

    10:01:58 PM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 669
    Burning Layer 1

    10:01:58 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 679
    Start writing layer 1 at address 0 (0h)
    Recording mode: unknown Recording Mode

    10:01:58 PM #26 Text 0 File Cdrdrv.cpp, Line 9859
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 258
    Book Type: DVD+R DL (14), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
    Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 146E3F h (LBN: 116E3F h, 2231 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 0 h
    Disc Manufacturer ID: MKM.....
    Media type ID: 001
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 64
    Media Specific [16..63]:
    00 00 00 4D 4B 4D 00 00 - 00 00 00 30 30 31 00 40 ...MKM.....001.@
    25 25 37 0C 02 2F 63 02 - 2F 63 21 23 0D 0E 14 14 %%7../c./c!#....
    02 01 01 10 00 21 23 0D - 0E 14 14 02 01 01 10 00 .....!#.........

    10:01:58 PM #27 Text 0 File DVDR.cpp, Line 6727
    Drive: PLEXTOR DVDR PX-760A
    Book Type request [PX]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    10:01:58 PM #28 CDR -1207 File DVDR.cpp, Line 6356
    Book Type automatically set to: DVD-ROM

    10:01:58 PM #29 Text 0 File DVDPlusRW.cpp, Line 674
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    10:01:58 PM #30 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 83836800

    10:01:59 PM #31 Text 0 File Cdrdrv.cpp, Line 1338
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    10:02:54 PM #128 Text 0 File Cdrdrv.cpp, Line 1338
    22:02:54.703 - D: PLEXTOR DVDR PX-760A : Queue again later

    10:02:54 PM #129 Text 0 File Cdrdrv.cpp, Line 1338
    22:02:54.734 - D: PLEXTOR DVDR PX-760A : Queue again later

    10:02:54 PM #130 Text 0 File Cdrdrv.cpp, Line 1338
    22:02:54.750 - D: PLEXTOR DVDR PX-760A : Queue again later

    10:08:27 PM #131 CDR -1206 File DVDPlusDualLayer.cpp, Line 1958
    Burning Layer 2

    10:08:27 PM #132 Text 0 File DVDPlusDualLayer.cpp, Line 1969
    Perform layer 1 to 2 jump before writing at address 1142336 (116E40h)

    10:11:44 PM #133 SPTI -1023 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 1D 3C 40 00 00 20 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x0d710fc0: Len x10000
    0x00 00 01 BA 44 74 4F 40 44 8D 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 94 FD 20 02 3E 62 D2 7C 9C
    0x02 43 CF 34 DC 80 84 38 BE 13 4C 10 E2 F8 04 34

    10:11:44 PM #134 CDR -1023 File Writer.cpp, Line 303
    Command sequence error
    D: PLEXTOR DVDR PX-760A

    10:13:59 PM #135 Text 0 File DVDPlusRW.cpp, Line 934
    EndDAO: Last written address 1915968

    10:13:59 PM #136 Text 0 File DVDR.cpp, Line 6727
    Drive: PLEXTOR DVDR PX-760A
    Book Type request [PX]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    10:13:59 PM #137 Phase 38 File dlgbrnst.cpp, Line 1762
    Burn process failed at 6x (8,310 KB/s)

    10:14:00 PM #138 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    10:14:07 PM #139 Text 0 File Cdrdrv.cpp, Line 11214
    DriveLocker: UnLockVolume completed

    10:14:07 PM #140 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  4. IHoe

    IHoe Senior member

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    you're using good media but still very close to the edge of the disk! may cause a problem.

    must be a setting in Nero somewhere that is causing this problem

    something is definitely wrong when you have a single sided blank DVD (DVD5) and it is trying to burn to a DL disk (DVD9)! are you trying to make a direct copy of a store bought DVD?

    and also you are using a very new version of Nero...... maybe it's buggy and you need a more stable version to use.
     
  5. IHoe

    IHoe Senior member

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    another solution might be to use a different program..... try AnyDVD and CloneDVD2! these programs are member favorites around here! you can get a 21 day free trial on these programs..... found here:
    http://www.slysoft.com/en/
    see if you're still having problems using these programs! Also here is a great free program, called RipIt4Me:
    http://www.ripit4me.org/guide.html#start

    now if you still have problems then there really might be a problem with your drive or your media you're using.... but MKM (Mitsubishie Chemical) are top notch media. I use Taiyo Yuden... strictly MIJ (made in Japan).
     
  6. mgrace47

    mgrace47 Member

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    Thanks for the response---I'm using TY media and Verbatim (recommended by Plextor). Also, Any DVD. I'm getting the same error message with Image Burn, Clone and Nero...........very puzzling........

    Is it possible that Windows Update is putting bugs in our OS to prevent burning DVDs? I hate to sound paranoid, but.........????
     
  7. IHoe

    IHoe Senior member

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    well...... you can always go back to when your computer was running correctly ..... it's called Restore Point..... Windows automatically makes a restore point every day..... so you can go back to that point when your computer was working properly. So if you think that a Windows update did a # on your computer..... go back before the update took affect! and then don't update your computer! you can try that.

    Start/Programs/Assessories/System Tools/System Restore
    and follow directions

    remember.... if you installed programs or updated data or put in documents you might lose that information because Windows is going back to a date previous on your computer before you did changes! so be aware of that and save your updated or installed data so it won't be lost. I used this method plenty of times as I have an external hard drive that always is updated to what I have on my internal hard drives! I never loose anything any more!
     
  8. fasfrank

    fasfrank Active member

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    My 2 cents,

    Seems to me that everything was working fine until the jump to the second layer and more data was written...up to address 1915968:
    I see you are using a 6X burn speed. Have you tried it with a slower speed?

    Why are you using a DL disc when your video will fit on a single layer?
     
  9. mgrace47

    mgrace47 Member

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    Fasfrank:

    The DL disk was just a mistake---grabbed the wrong one to test.
    Everything worked perfectly until just a few days ago...don't recall installing anything or downloading something new. The error message just popped up for no apparent reason.

    Unless somebody comes up with something from the burn log, I'll try to do a system restore. Am backing up data now.
     
  10. fasfrank

    fasfrank Active member

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    Why don't you post a log from one of those single layer burns if the System Restore doesn't fix things?
    Good luck with the system restore.
    I'm thinking it's a problem with the burner but it's hard to say at this point. Do you have a spare burner?
     

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