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computer crashed details below.help needed

Discussion in 'Windows - General discussion' started by xboxdvl2, Apr 18, 2012.

  1. xboxdvl2

    xboxdvl2 Regular member

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    today my computer crashed.i got the blue screen of death before it turned off.if anyone can tell me what caused this or how to fix it let me know.i will put the details below.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF683EF756B10
    BCP2: 0000000000000000
    BCP3: FFFFF80002E7727B
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\041812-20732-01.dmp
    C:\Users\Greg\AppData\Local\Temp\WER-70434-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    also noticed its very similar to a problem zippy was happening.
     
  2. ddp

    ddp Moderator Staff Member

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    vista or win7? have you tried safemode & last known good configuration?
     
  3. JST1946

    JST1946 Regular member

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    From what I have been reading sometimes a hardware change or updating the drivers will sometimes cause this in Windows 7 and Vista.I had a similar problem and it was because of my NVIDIA driver.
     
    Last edited: Apr 18, 2012
  4. xboxdvl2

    xboxdvl2 Regular member

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    im using windows 7. I had a chat to someone online lastnight and they said when playing bejewelled blitz online and running windows media player they can have conflict occasionaly which could of caused it.Think they said it can be caused by both programs using the same sound cache.
    the computer is still running just worried about it crashing again and permanently dying.

    havnt had any hardware changes.i did upgrade some of the graphics card files about 5months ago so i could play need for speed the run.
     
  5. scorpNZ

    scorpNZ Active member

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    Check windows event viewer under computer management in admin tools if you haven't done so already as well as use bluescreenview (free non install app by NirSoft),you can disable auto restart & turn off either from safe mode selection screen or that other window where pagefile size can be changed,ok found it in properties of "my comp" then hit advanced system settings in left column,then under startup & recovery
     
  6. xboxdvl2

    xboxdvl2 Regular member

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    the info from event viewer is below i dont understand what any of it means.

    + System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2012-04-18T12:19:44.080015100Z

    EventRecordID 305500

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    - EventData

    BugcheckCode 80
    BugcheckParameter1 0xfffff683ef756b10
    BugcheckParameter2 0x0
    BugcheckParameter3 0xfffff80002e7727b
    BugcheckParameter4 0x2
    SleepInProgress false
    PowerButtonTimestamp 0


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-04-18T12:19:44.080015100Z" />
    <EventRecordID>305500</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">80</Data>
    <Data Name="BugcheckParameter1">0xfffff683ef756b10</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0xfffff80002e7727b</Data>
    <Data Name="BugcheckParameter4">0x2</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>
     
  7. scorpNZ

    scorpNZ Active member

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    BSOD's are usually hardware or software driver related,the event viewer when expanded can reveal some issues with certain apps,windows logs is where you need to look go thru each tho not all error marks are anything important,an explanation of each is revealed in the window below as you scroll them.

    The little non install app bluescreen view can give better detail of what errors occurred,however translating said codes is another matter
     
  8. Jeffrey_P

    Jeffrey_P Regular member

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    Could also be the power supply.

    Surge and sag power from a power supply can spell an early death to expensive hardware.

    Jeff
     
    Last edited: Apr 22, 2012

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