1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

computer screen scrolls too slow

Discussion in 'PC hardware help' started by adawn101, Aug 27, 2007.

  1. adawn101

    adawn101 Member

    Joined:
    Mar 19, 2007
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    16
    On my new computer, my computer screen scrolls too slow. For instance, say i am on a website that doesn't fit on one screen. I have to scroll down. However, when i scroll down, there appears to be a horizontal line that appears, not some new line, but just a line where the part of the website smushes together. This causes the scrolling to be very slow. This occurs in firefox, IE, and even in normal Windows windows such as the windows folder or program files folder. Any ideas as to why this happens.
     
  2. Waymon3X6

    Waymon3X6 Regular member

    Joined:
    Mar 9, 2006
    Messages:
    2,193
    Likes Received:
    0
    Trophy Points:
    46
    This is probably a malware infection. Can you give a Hijacakthis log?
     
  3. adawn101

    adawn101 Member

    Joined:
    Mar 19, 2007
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    16
    Logfile of HijackThis v1.99.1
    Scan saved at 7:42:42 PM, on 8/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16512)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\DOCUME~1\Name~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1188247626906
    O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

     
  4. abuzar1

    abuzar1 Active member

    Joined:
    Jan 5, 2005
    Messages:
    5,830
    Likes Received:
    1
    Trophy Points:
    96
    Your drivers for the video card are not working. You just need to install new drivers. BTW don;t forget to uninstall the old ones.
     
  5. Waymon3X6

    Waymon3X6 Regular member

    Joined:
    Mar 9, 2006
    Messages:
    2,193
    Likes Received:
    0
    Trophy Points:
    46
    Well since he allready posted, a log I guess I can help him clean that up too...

    Actully, the log you posted is cut off, can you post the full log please?
     
  6. abuzar1

    abuzar1 Active member

    Joined:
    Jan 5, 2005
    Messages:
    5,830
    Likes Received:
    1
    Trophy Points:
    96
    I am pretty sure that it's his drivers since problems like that happened to my computer whenever I re-installed windows. They went away after I installed the drivers, but I may be wrong so he still might need help on the screen issue.
     
  7. adawn101

    adawn101 Member

    Joined:
    Mar 19, 2007
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    16
    I updated the drivers. I got drivers for my video card and for my monitor. But I still have the same issue with the slow scrolling. As for my log, here it is, but it appears to be the same size as the other one i posted. I am posting the entire log that is shown.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:24:20 PM, on 8/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16512)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\My Name\Desktop\hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1188247626906
    O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

     
  8. adawn101

    adawn101 Member

    Joined:
    Mar 19, 2007
    Messages:
    79
    Likes Received:
    0
    Trophy Points:
    16
    I had just downloaded the new ad-aware 2007. I went to the computers startup list and unchecked a component of adaware that is always on. I restarted my computer and now the scroll problem is no longer. I don't remember if i did or did not restart the computer after i finished installing the new drivers. I doubt that it is because of the ad-aware component, but probably because i forgot to restart the computer.
     
  9. abuzar1

    abuzar1 Active member

    Joined:
    Jan 5, 2005
    Messages:
    5,830
    Likes Received:
    1
    Trophy Points:
    96
    Yeah, the drivers don't work till you restart.
     

Share This Page