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Computer Starts a bit slow, Apps load Slow

Discussion in 'Windows - Virus and spyware problems' started by korozcom, Feb 23, 2008.

  1. korozcom

    korozcom Member

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    My computer takes a little long to start, Applications: for example web pages take long at the beginning to load. PLease Help. Ill appreciate

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:07:37 AM, on 2/23/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
    C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
    C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
    C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
    C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
    C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
    C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
    C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nacion.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
    O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcccoms.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

    --
    End of file - 7883 bytes
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  3. syxguns

    syxguns Regular member

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    I normally don't like to look at an HjT log from the get go. Do you have any ad-aware or spyware removal tools? Have you run a defrag on your machine? Have you emptied temp files, cleaned your registry, removed cookies, etc.?

    Answer those questions and I can help you get your machine running faster again. I know many free tools to help you along the way. I will give you two to start with. Download AusLogics Disk Defrag Link it is a quicker and better way to defrag your machine than what comes with the OS. Another great program to have is RamDef XT Link. After you download it set it up to defrag your memory and have it start when you start the OS.

    These are the first two steps to having your machine run faster. You do need to clean the machine and the registry as well. You will need a couple of other programs that are free after it is clean.
  4. korozcom

    korozcom Member

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    U defrag my system regularly, also i use CCleaner. and i empty my temporary files.
  5. korozcom

    korozcom Member

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    should i download them both or they're both the same?
  6. gnovak1

    gnovak1 Member

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    Also try hitting ctl-alt-del and click the processes tab.
    This will tell you if you have anything running in the background using a lot of memory like antivirus programs etc.

    Lots of programs you download put resident programs in the background that can really slow down your computer.

    Keep an eye on the CPU column to see if any numbers are jumping up and down.

    Programs like McAfee and Norton are bad and can really bog down your computer also.
  7. korozcom

    korozcom Member

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    something i've nitice is fssm32. ithink is from my antivirus that takes a little bit of memory on star up but the it goes down
  8. syxguns

    syxguns Regular member

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    fssm32 is a part of F-Secure Anti-Virus Client. fssm32 should be located in the C:\Program Files area and not in the C:\Windows or C:\Windows\System32 folder. Some viruses disguise themselves in this manner.

    I would download the two programs that I mentioned and defrag your machine again. The AusLogics will give you a report to review after the system is defragged. Read the report and make sure that there are not hidden files or areas that could not be defragged because of space limitations. The other program will defrag your system RAM and keep it defragged as you are working. This will also speed things up.

    I would suggest booting in safe mode after you have some free programs installed to help clean junk files and the registry. CCleaner is a good little program, but with the use of Spybot Search & Destroy, and A-Squared free you should really have your system clean.

    Spybot Link
    A-Squared Link

    The next programs I would recommend you using after your system is clean is ERUNT and NTREGOPT. They are both free programs to backup your registry and to optimize your registry. You may read about how to use them as well at the site: http://www.larshederer.homepage.t-online.de/erunt/

    As was stated by gnovak1, the more programs that you download the more programs you have that want to put things in your startup. This will slow things down as well. You may select Start -> Run and type "msconfig" without the quotes of course, and view your startup programs. You may find items that you do not want running at startup. In many programs there is a way to tell it not to run at startup, but many do not give you that option.

    In some cases you may have startup programs running from programs that have been removed or are no longer in use on your machine. It is worth looking into anyway.

    Sorry that it takes me a while to respond. I work 10 Hr. days and do not get home till close to 2AM. Let me know how it goes.
  9. korozcom

    korozcom Member

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    thks for the help. My computer starts out slow b/c of fssm32.exe
    that program eats up and slow down my computer for the 1st 6 minutes. it reache an average of 150,000K. then it slows down and my computer acts normal again. I defrag and down loaded and use all those programs. Since fssm32 is for my antivirus. Should i find a new antivirus, should I delete fssm32?
  10. syxguns

    syxguns Regular member

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    fssm32.exe is part of the Charter High-Speed Security suite that you have installed on your machine. It is part of F-Secure and your HjT log shows that. Do not remove it.

    It sounds like the defrag helped, and if the fssm32.exe is only slowing the machine down for a short time, then I would leave it alone. However, I have never used F-Secure software. You may be able to go into the program and tell it not to scan when you boot-up the machine.

    Many AV clients are like that. If it is making your startup slow then turn off the auto scan on startup if it allows it. As far as AV goes, F-Secure is very highly rated. I would stick with it at least until it is time for a renewal fee. Then I might check out another security suite like Kaspersky. It is one of the highest rated security suites. http://usa.kaspersky.com/newversion7/?aw=kaspersky&CMP=KNC-DJ2899729106&HBX_PK=kaspersky&HBX_OU=50

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