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Problem Connecting to internet via ethernet windows 8.

Discussion in 'PC hardware help' started by mojobuddha, Feb 11, 2016.

  1. mojobuddha

    mojobuddha Newbie

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    Hello,
    I am having difficulty connecting to the internet via ethernet connection with my windows 8 laptop. I am trying to connect through a home network that is set up with cable internet through a cisco linksys e-series wireless router. I am able to connect to the wireless network and access the internet normally with all devices.
    I ran an ethernet cable from port 1 on the linksys router to my laptop directly. My computer recognizes the connection and connects with limited access. I am unable to access the internet through this connection.
    How can I connect to the internet with my ethernet cable in this situation?

    Thank you
     
  2. ddp

    ddp Moderator Staff Member

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    any exclamation marks in device manager?
     
  3. mojobuddha

    mojobuddha Newbie

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    I'm sorry there appear to be no exclamation marks in the device manager, however in front of the symbol for a wired connection in my quick launch bar in the bottom right corner there is a yellow triangle with an exclamation mark. This appears in front of connections when I do not have internet access through the connection.
    Thank you
    If you need any other information please let me know.
     
  4. ddp

    ddp Moderator Staff Member

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    uninstall the network card in device manager & restart windows so it can find new hardware & load it's driver for the netcard.
     
  5. mojobuddha

    mojobuddha Newbie

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    Thank you very much. Problem solved by doing the above.
     
  6. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn.
     

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