I have heard horrible story about this Cyberhome DVD DL burner. I only had HP 300n DVD+R burner for long time and wanted to buy DL DVD+/- R burner so when I saw this Cyberhome DX162D-A burner for $89 + tax at Best Buy along with $40 rebate, I bought it. With horror story about this burner, I was fully expected to return it within couple of days. And yes it performed horribly right out of box. No matter what media that I used, only 1 out 5 was successful. I was ready to give up but gave it a last chance to visit its website www.cyberhome.com to see if there is any firmware update. And I updated to latest firmware,,voila,,now this burner is smoking, able to burn successfully to even el cheapo no name brand cheapest blank media. So any of you purchased this burner and got frustrated, give it a firmware update and see if it fits your need. This burner is keeper for me and hope it will continue to do well.