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dell latitude password

Discussion in 'PC hardware help' started by sirenia, Oct 31, 2004.

  1. sirenia

    sirenia Guest

    I am trying to get a dell latitude xpi cd laptop working, my bosses husband brought it to me to see if i could fix it, he is a teacher and one of his students did something to it so now it has to have a password. when you boot up it says system halted must power down service tag number 8t33b can anyone help.
     
  2. ddp

    ddp Moderator Staff Member

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    is password preventing from going in normal mode, how about safe mode??
     
    Last edited: Oct 31, 2004
  3. sirenia

    sirenia Guest

    i can do nothing, the computer boots up and then says enter password, i have tried several backdoor passwords to no avail. it just says unsuccessful password attempts system halted! must power down service tag 8t33b i even tried to boot up with a system cd and it will not let me.
     
  4. ddp

    ddp Moderator Staff Member

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    sounds like a cmos password not a windows password. what is model# of dell laptop, going to check dell support if you haven't
     
  5. sirenia

    sirenia Guest

    It is a Dell Latitude XPi CD it has windows 95 (old laptop) on the botttom the model no says PPS
    P/N 82824 Dell Latitude LXPi CD M133ST it also has a white sticker that has a barcode that reads 8T33B and then in larger text 7217 I appreciate any help you can give me... Thanks Sirenia
     
  6. ddp

    ddp Moderator Staff Member

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  7. sirenia

    sirenia Guest

    i tried this and it didnt work, i think it may be a hardrive password, i have looked up through various search engines and havent had any luck, i tried to call dell but was on hold for over 30 minutes, i guess i can try this again tommorro, its driving my crazy though... Thanks for trying to help me.
     
  8. ddp

    ddp Moderator Staff Member

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    welcome
     
  9. ianski7

    ianski7 Guest

    Hey!

    What does the screen look like when promted for password? Is it an operating system or the Bios?
     
  10. ianski7

    ianski7 Guest

    Hey!

    I guess it's not an operating system if its Win 95.
    It has the worst security.Please describe the screen to me.

    Thanks
     
  11. sirenia

    sirenia Guest

    it is the bios it says Phoenix Rom Bios Plus Version 1.10 A05
    MagicGraph 128 ZV 48K SVGA Bios
    Dell Latitude XPI CD M133ST
    then it says type the password and press enter to leave password security enabled or press ctrl enter to disable password security. Then if i attempt to enter a password it says Password is incorrect system halted must power down Service Tag Number 8T33B
    It is a very old laptop issued to a teacher at a school he let one of his students use it and now this is what it does.. or so he says. I think it is a hard drive password and he has forgotten it and doesnt want anyone to know he forgot it. lol...
    But my Boss has told him that i will get it working for him,,, lucky me.. Please help if you can, it never hurts to score points with the boss.
    Thanks
     
  12. ianski7

    ianski7 Guest

    Hey!

    I'm certainly going to try to help you but this could take some time!!
    Firstly, if it is a Bios password it can be cleared by using the CMOS CLEAR jumper or removing the CMOS battery.This would require you to open the LT so we'll try some passwords first.

    You said you tried passwords before-- try these now...
    phoenix,PHOENIX,BIOS,bios,CMOS,cmos,DELL,dell, ALFAROME,BIOSTAR,biostar,biosstar,LKWPETER,
    lkwpeter,Syxz,Wodj
    setup,SETUP

    Try each one and you may get lucky. There are more!
    IF we exhaust them all unsucessfully, you'll have to do surgery on the Dell.

    Keep in touch.



     
    Last edited by a moderator: Nov 1, 2004
  13. sirenia

    sirenia Guest

    I believe it is surgery time....
    I am ready if you are. Thanks
    Sirenia
     
  14. ddp

    ddp Moderator Staff Member

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    it is not the harddrive password, it is the bios password. the laptop if i am correct is a pentium 133mhz or a p1-133. to clear the bios we have to clear either by a jumper on the circuit board inside the case or by removing the battery that supplies the cmos chip that holds the time, date, password & other info with power. to get inside you have to open the laptop to get at the topside of the circuit board which has either the jumper or the battery. you have to remember there are 2 batteries in the laptop, one to power the laptop itself & the 2nd to power the cmos chip that is holding the password
     
  15. sirenia

    sirenia Guest

    ok but i see no screws or anything to open the laptop. is there a trick to opening it? Thanks
     
  16. ddp

    ddp Moderator Staff Member

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    2 ways of doing it , 1 is screws are on the bottom 2 is to remove keyboard from top
     
  17. sirenia

    sirenia Guest

    which do you suggest? but i do not see any screws on the bottom.
    Thanks
     
  18. ddp

    ddp Moderator Staff Member

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    does there appear to be plastic plugs(filling in holes) scattered around the bottom of case, more to the outside edge than inside
     
  19. sirenia

    sirenia Guest

    no, there is a sliding door on the bottom about the size of a playing card. there are some hard plastic things around the edges but they do not come out.
     
  20. ianski7

    ianski7 Guest

    Hey!

    Ok lets go...........

    DDP there are no screws on this LT you have to go through the keyboard.

    Sirenia here is a link that will help you.

    http://www.electroblog.com:8090/laptop/

    Post if you have problems.

    I can see your boss patting you on the back right now!!
     

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