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Difficulty installing Nero 7 Ultra Enhanced Edition Retail

Discussion in 'Nero discussion' started by workitout, Feb 18, 2007.

  1. workitout

    workitout Member

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    I recently bought Nero 7 Ultra Enhanced Edition. i tried to install it, but it keeps stopping at the installation wizard. I have read all of the installation problems that everyone has had. Let me say that I turned off EVERYTHING that was running in the background. I also made sure that no other burning software programs (I have used Roxio Easy Media Creator 7 in the past) or residue thereof is on my system. My system specs exceed the minimum requirements. I have tried to contact Nero to no avail. Lastly, I even tried to download the trial version and use my serial number, and this did not work, and i did use the clean install utility (Even thought there was nothing to remove because the installation did not get far enough to put something on my system). I am so bleeping frustrated with this, and I spent a lot of money for this. Please help! Thanks!
     
  2. Saltgrass

    Saltgrass Regular member

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    Are you installing as administrator?

    Do you have room on your hard drive for the files to be expanded?

    Do you see anything in the event viewer that might indicate any problems around the time of the attempted installs?
     
    Last edited: Feb 18, 2007
  3. workitout

    workitout Member

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    How do I install as an administrator?

    Yes, I've got enough room

    Where is the event viewer?
     
  4. Saltgrass

    Saltgrass Regular member

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    Woops!!
     
    Last edited: Feb 20, 2007
  5. workitout

    workitout Member

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    I am not running Vista...I am using Windows XP (Service Pack 2, that is)...
     
  6. workitout

    workitout Member

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    Please answer as it relates to XPSP2.

    Also, what am I going to do with the store-bought version of Nero? Can it be used? Is it that defective? If it is, how do I get my money back...or did I just pay for a serial number to use for the download?

    Thanks
     
  7. gwendolin

    gwendolin Senior member

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