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DISC ERROR - Disc Feature may not be available!

Discussion in 'Nero discussion' started by GrimaceX, Jul 29, 2007.

  1. GrimaceX

    GrimaceX Member

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    Here's my problem... I've been burning movies to disc for years. I use a Pioneer DVD recorder and lately Nero. I've used other DVD programs such as DVD X Copy and DVD Decrypter, etc. I've always used the same DVDs (Ritek's).. But for the last 2 weeks EVERY dvd I try to burn I get the same thing when I go to watch it.
    "Playback Error" "Disc Error"
    "Disc Feature may not be available"

    It tells me it has successfully burned everytime, unless I have verify written data on, then it fails. I've tried dropping my burn speed. I've tried to uninstall all other programs, including Nero. I've re-installed. I've re-burned. I've gone through close to 12 DVDs in the process. And not one is working. I've tried multiple DVD players also. I'm not sure exactly when the problem started since I don't normally watch my movies, right away. But It's been atleast 2 weeks.

    Here's a copy of my log:
    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.10.1.0
    Internal Version: 7, 10, 1, 0

    Recorder: <PIONEER DVD-RW DVR-105> Version: 1.33 - HA 1 TA 0 - 7.10.1.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2000kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <IP4208N JDG941G >Version: 2.0B - HA 1 TA 1 - 7.10.1.0
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6B160P0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800JB-00CRA1 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : PIONEER DVD-RW DVR-105 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : IP4208N JDG941G 2.0B afokaoac Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    IP4208N JDG941G E: CdRom1
    PIONEER DVD-RW DVR-105 F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1526MB (1563440kB)
    Free physical memory: 976MB (999980kB)
    Memory in use : 36 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.7.2007
    Burn DVD Image
    2:52:49 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    2:52:50 PM #2 Text 0 File Burncd.cpp, Line 3508
    Turn on Disc-At-Once, using DVD media

    2:52:51 PM #3 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2253234 (500:43.09, 4400MB)

    2:52:51 PM #4 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    2:52:51 PM #5 Text 0 File DlgWaitCD.cpp, Line 2972
    Recorder: PIONEER DVD-RW DVR-105, Media type: DVD-R
    Disc Manufacturer: RITEKG - 05
    Disc Application Code: 64, Disc Physical Code: 193

    2:52:51 PM #6 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    2:52:51 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2253235 (2253235) = #2253235/500:43.10
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2253235 blocks [F: PIONEER DVD-RW DVR-105]
    --------------------------------------------------------------

    2:52:51 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [F: PIONEER DVD-RW DVR-105] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4614625280, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2253235 | 2253235 | 0x00
    2253235 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    2:52:51 PM #9 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    2:52:51 PM #10 Text 0 File Burncd.cpp, Line 4294
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    2:52:51 PM #11 Phase 24 File dlgbrnst.cpp, Line 1762
    Caching of files started

    2:52:51 PM #12 Text 0 File Burncd.cpp, Line 4413
    Cache writing successful.

    2:52:51 PM #13 Phase 25 File dlgbrnst.cpp, Line 1762
    Caching of files completed

    2:52:51 PM #14 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 4x (5,540 KB/s)

    2:52:51 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    2:52:51 PM #16 Text 0 File DVDR.cpp, Line 3225
    Recording mode: Sequential Recording Mode

    2:52:51 PM #17 Text 0 File DVDR.cpp, Line 3381
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    2:52:51 PM #18 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
    Buffer x067fd400: Len x648

    2:52:51 PM #19 Text 0 File Cdrdrv.cpp, Line 9872
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: -
    Revision number of minimum recording speed: -
    Revision number table of recording speed: - - - - - - -
    Class: 0
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    2:52:51 PM #20 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 83836800

    2:52:52 PM #21 Text 0 File Cdrdrv.cpp, Line 1352
    14:52:52.968 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:53:42 PM #22 Text 0 File Cdrdrv.cpp, Line 1352
    14:53:42.531 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:53:42 PM #23 Text 0 File Cdrdrv.cpp, Line 1352
    14:53:42.671 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:53:59 PM #24 Text 0 File Cdrdrv.cpp, Line 1352
    14:53:59.578 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:53:59 PM #25 Text 0 File Cdrdrv.cpp, Line 1352
    14:53:59.656 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:05 PM #26 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:05.609 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:11 PM #27 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:11.937 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:12 PM #28 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:12.937 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:13 PM #29 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:13.031 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:13 PM #30 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:13.109 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:13 PM #31 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:13.156 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:13 PM #32 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:13.187 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:13 PM #33 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:13.234 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:18 PM #34 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:18.156 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:18 PM #35 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:18.281 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:18 PM #36 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:18.500 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:18 PM #37 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:18.578 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:38 PM #38 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:38.718 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:44 PM #39 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:44.796 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:54:45 PM #40 Text 0 File Cdrdrv.cpp, Line 1352
    14:54:45.062 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:07 PM #41 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:07.468 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:07 PM #42 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:07.500 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:07 PM #43 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:07.546 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:33 PM #44 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:33.031 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:33 PM #45 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:33.109 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:47 PM #46 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:47.703 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:47 PM #47 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:47.781 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:47 PM #48 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:47.859 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:55:47 PM #49 Text 0 File Cdrdrv.cpp, Line 1352
    14:55:47.937 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:56:39 PM #50 Text 0 File Cdrdrv.cpp, Line 1352
    14:56:39.000 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:56:43 PM #51 Text 0 File Cdrdrv.cpp, Line 1352
    14:56:43.828 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:56:44 PM #52 Text 0 File Cdrdrv.cpp, Line 1352
    14:56:44.468 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:59:10 PM #53 Text 0 File Cdrdrv.cpp, Line 1352
    14:59:10.671 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:59:43 PM #54 Text 0 File Cdrdrv.cpp, Line 1352
    14:59:43.515 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:59:51 PM #55 Text 0 File Cdrdrv.cpp, Line 1352
    14:59:51.609 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:59:51 PM #56 Text 0 File Cdrdrv.cpp, Line 1352
    14:59:51.640 - F: PIONEER DVD-RW DVR-105 : Queue again later

    2:59:51 PM #57 Text 0 File Cdrdrv.cpp, Line 1352
    14:59:51.687 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:00:38 PM #58 Text 0 File Cdrdrv.cpp, Line 1352
    15:00:38.250 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:02:18 PM #59 Text 0 File Cdrdrv.cpp, Line 1352
    15:02:18.312 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:02:55 PM #60 Text 0 File Cdrdrv.cpp, Line 1352
    15:02:55.312 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:03:39 PM #61 Text 0 File Cdrdrv.cpp, Line 1352
    15:03:39.796 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:03:41 PM #62 Text 0 File Cdrdrv.cpp, Line 1352
    15:03:41.781 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:05:25 PM #63 Text 0 File Cdrdrv.cpp, Line 1352
    15:05:25.890 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:05:26 PM #64 Text 0 File Cdrdrv.cpp, Line 1352
    15:05:26.156 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:05:40 PM #65 Text 0 File Cdrdrv.cpp, Line 1352
    15:05:40.421 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:05:54 PM #66 Text 0 File Cdrdrv.cpp, Line 1352
    15:05:54.296 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:06:21 PM #67 Text 0 File Cdrdrv.cpp, Line 1352
    15:06:21.718 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:06:55 PM #68 Text 0 File Cdrdrv.cpp, Line 1352
    15:06:55.171 - F: PIONEER DVD-RW DVR-105 : Queue again later

    3:06:55 PM #69 Text 0 File Cdrdrv.cpp, Line 1352
    15:06:55.859 - F: PIONEER DVD-RW DVR-105 : Queue again later


    3:07:09 PM #70 Text 0 File WriterStatus.cpp, Line 113
    <F: PIONEER DVD-RW DVR-105> start writing Lead-Out at LBA 2253235 (2261B3h), length 0 blocks

    3:07:56 PM #71 Text 0 File DVDR.cpp, Line 3783
    EndDAO: Last written address was 2253247 (2261BFh)

    3:07:56 PM #72 Phase 37 File dlgbrnst.cpp, Line 1762
    Burn process completed successfully at 4x (5,540 KB/s)

    3:07:57 PM #73 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    3:08:00 PM #74 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    3:08:01 PM #75 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



    This stuff is all spanish to me, but the stuff in bold doesn't appear to be normal. Maybe it is. If anyone has any suggestions. I'm open. Thanks in advance!!!!
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi GrimaceX
    The 'queue again later' bit in the log - I'm not really sure why that shows in logs burning w/ a Pioneer. It shows the same thing in mine when I burn w/ a pioneer but all is ok.

    I think the biggest problem is the Pioneer is on it's way out. It's pretty old in burner years and the laser is probably dying. Reason the discs wouldn't play back in a player or you get a data verification error.

    You can try cleaning the lens with some canned air or a dvd lens cleaner but I think your best bet is to buy a new burner. They are so much cheaper now.
     
  3. GrimaceX

    GrimaceX Member

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    I'll give the Duster a try and hopefully all-is-well.. The last few days I've clean a bunch of my computer, registry, processes, etc.. I'm gonna give another go probably tomorrow night and hope for the best. Otherwise, I might be looking into a newer drive.. :-( Any suggestions?
     
  4. GrimaceX

    GrimaceX Member

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    Sorry, one more question.. What's the word on Blu-Ray burners? If am going to upgrade my drive, I'd like it if I could burn 25+Gbs on 1 disc. It'd sure help when I do my backups.
     
  5. binkie7

    binkie7 Moderator Staff Member

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    If the dusting doesn't do it - look at another Pioneer or LiteOn.
    Depending where you buy one - run around $40 (US)
    Both are good. Even though this Pioneer may be dying look how long it's lasted - longer then other burners might have.

    Hmmm Blu-Ray - still several hundred bucks out of my league :) Plus a blank disc alone is like $25 + Yikes - one helluva costly coaster if it fails.
     
  6. GrimaceX

    GrimaceX Member

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    Thanks Binkie! I appreciate your help!
     
  7. binkie7

    binkie7 Moderator Staff Member

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    Not a problem GrimaceX

    Keep us posted - good, bad or otherwise :)
     
  8. pigpen75

    pigpen75 Member

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    Before you go out and buy a new burner listen to this. I have the same problem, however, when I play the movie in my modded xbox and in my newer dvd player it works great. When I put it in my little cheap dvd player i get the same error message. So i think the problem may be in your player
     
  9. GrimaceX

    GrimaceX Member

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    I've tried it on a Denon DVD-757 DVD Player and also Denon DVD-715. I had no problems at all 3 weeks ago. I've gone through 100s of movies with never a problem. Then all of a sudden nothing. Makes me think it's a software conflict instead of a hardware problem. Also, The error code says "Playback feature may not be available" like Nero is finalizing the disc correctly or something, since the disc does have data on it. I thinking maybe DVD XCopy had a role in this. Hrmm..
     
  10. GrimaceX

    GrimaceX Member

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    Also, The error code says "Playback feature may not be available" like Nero is NOT finalizing the disc correctly or something, since the disc does have data on it.
     
  11. binkie7

    binkie7 Moderator Staff Member

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    Try to play it back in the Pioneer - if the disc isn't finalized even though a player may not play it the drive usually will.
    I'm still leaning towards the drive especially from your previous that other burn programs have the same problem (maybe I misread that you;ve used others

    Try ImgBurn. It's the updated burn engine of Decrypter. Use the build mode to add the video_ts folder to burn. For image files just use the write mode.
     

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