I just bought a hp dvd writer 200i the other day. I have been having tremendous problems burning DVD's. I get a message that reads "no video decoder abailable for this stream type." When I called the HP support line they told me that I would have to download every single decoder available because there is not one that does all formats. They had me do the windows update and also do some HP updates. So what am I doing wrong? Is there a certain place I can download DVD movies that I can be able to see what decoder is being used so I may use that one? Please help me. I am not gettting anywhere with the HP support line. Thanks.