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Dropper.Generic.dzd HELP PLEASE!

Discussion in 'Windows - Virus and spyware problems' started by Robbie84, Apr 11, 2007.

  1. Robbie84

    Robbie84 Member

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    Hello All, Im just another person with this damn Trojan Horse on my PC and wanted to know if anyone can help me? I have AVG 7.5 as most people do but it obviously doesn't clear the proplem. Every now and then a message will pop up saying high risk dropper.Generic.dzd blah blah but I cant do anything about it. I have to go to Task Manager to End Task the pop up box unless I click ignore. And whats more is that when the message pops up, it's always under different file locations so im guessing its a worm creeping through my drive. CAN SOMEONE HELP TO CLEAR THE PROBLEM?! Thank you folks
    Heres that HiJack thing everyone's doing.....


    Logfile of HijackThis v1.99.1
    Scan saved at 02:16:57, on 12/04/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\csrss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\LEXBCES.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\LEXPPS.EXE
    C:\WINNT\SOUNDMAN.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINNT\system32\sistray.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINNT\system32\RUNDLL32.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\Program Files\AGEIA Technologies\TrayIcon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\system32\rundll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Softwin\BitDefender8\bdnagent.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
    C:\WINNT\system32\nvsvc32.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\WINNT\system32\PnkBstrA.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\WINNT\System32\wbem\wmiprvse.exe
    C:\WINNT\System32\alg.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\WINNT\system32\wuauclt.exe
    C:\WINNT\explorer.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINNT\system32\svchost.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\Home\LOCALS~1\Temp\Rar$EX00.953\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/cbeebies
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/cbeebies
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: MySearch Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MySearch\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: XBTP02634 - {F97DA966-F09D-4cab-BF29-75A0026986EA} - C:\PROGRA~1\BEARSH~1\BEARSH~2\MediaBar.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    O3 - Toolbar: BearShare MediaBar - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - C:\Program Files\BearShare applications\BearShare MediaBar\MediaBar.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINNT\SiSUSBrg.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\system32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\system32\sistray.EXE
    O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINNT\system32\keyhook.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINNT\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144944942515
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINNT\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINNT\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\WINNT\system32\PnkBstrB.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
     
  2. Etzo

    Etzo Regular member

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    Hi Robbie!

    It seems to me that you have many Anti-Virus programs running on your computer...

    AVG7
    Norton AntiVirus
    BitDefender


    Please remove two of these, because the recommondation is 1 Anti-Virus and 1 Firewall / computer.

    ====================

    * Click Start
    * Click Control Panel
    * Double-click Add or Remove Program
    * Find and remove this program if found:

    MyWebSearch or MySearch Search Assistant, Need2find
    ====================
    Run HijackThis
    Click on do a system scan only
    Place a checkmark next to these lines(if still present)

    O2 - BHO: MySearch Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MySearch\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
    O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - (no file)
    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL


    Then close all windows except Hijackthis and click Fix Checked
    ====================
    Find / Remove this folder:

    C:\Program Files\MySearch
    ====================
    Run Panda's ActiveScan from here and perform a full system scan. ( Works only with Internet Explorer! )
    - Once you are on the Panda site click the "Scan your PC" button
    - A new window will open...click the big "Check Now" button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send
    - Select either Home User or Company
    - Click the big Scan Now button
    - If it wants to install an ActiveX component allow it
    - It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
    - Click on "Local Disks" to start the scan
    - Save the log file to your desktop

    Please post fresh Hijackthis log and Pandas log to your next reply.
     
  3. Robbie84

    Robbie84 Member

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    Hi there, first of all thank you for your reply to my problem. Im still having snags with it all. I did what you said up to the point where you said go to Panda.com and scan you PC then copy into hijack log etc. The problem im having is that when I scan my local dick (c:) it will automatically close down before it hits 70000 files scanned which isn't much, not even quarter in fact. The Data Execution Prevention / Microsoft Windows box comes up. The second time it happened I managed to see what file it stopped on, and that was nVidia\Win2kxp\84.43\setup.skin (nVidia driver), so I found that and binned it from my PC. I tried another two scans but it still closed down before 70000 files were scanned. And also within these 70000 files, the scan showed that I have 4 spyware and 1 virus which isn't good. Any idea's buddy? I would love to clear this whole mess up. Thanks
     
  4. Etzo

    Etzo Regular member

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    OK, let's use AVG then.

    Launch AVG.
    *On the main screen under Your Computer's security.

    *Click on Change state next to Resident shield. It should now change to inactive.
    *Click on Change state next to Automatic updates. It should now change to inactive.
    *Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    *Wait until you see the Update succesfull message.

    *Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    *Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
    ================================
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
    This program is for XP and Windows 2000 only!

    Double-click ATF Cleaner.exe to open it.

    Under Main select the following:

    * Windows Temp
    * Current User Temp
    * All Users Temp
    * Temporary Internet Files
    * Prefetch
    * Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.
    ================================
    Restart your computer to Safe Mode.

    1. If the computer is running, shut down Windows, and then turn off the power.
    2. Wait 30 seconds, and then turn the computer on.
    3. Start tapping the F8 key. The Windows Advanced Options Menu will appear. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    4. Ensure that the Safe Mode option is selected.
    5. Press Enter. The computer then begins to start in Safe Mode.
    6. Login on your usual account.
    ================================
    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    *Click on Scanner on the toolbar.
    *Click on the Settings tab.
    *Under How to act?
    *Click on Recommended Action and choose Quarantine from the popup menu.
    *Under How to scan?
    *All checkboxes should be ticked.
    *Under Possibly unwanted software:
    *All checkboxes should be ticked.
    *Under Reports:
    *Select Automatically generate report after every scan and uncheck Only if threats were found.
    *Under What to scan?
    *Select Scan every file.
    *Click on the Scan tab.
    *Click on Complete System Scan to start the scan process.
    *Let the program scan the machine.
    *When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    *Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    *At the bottom of the window click on the Apply all Actions button. (3)
    [​IMG]
    *When done, click the Save Scan Report button. (4)
    *Click the Save Report as button.
    *Save the report to your Desktop.
    *Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot in Normal Mode.

    Please post fresh Hijackthis log and AVG report to your next reply.
     
  5. Robbie84

    Robbie84 Member

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    Hi, Heres the report you requested....

    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 22:30:54 16/04/2007

    + Scan result:



    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127865.dll -> Adware.404Search : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127880.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127895.exe -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127896.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127897.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0128130.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129424.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129425.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129426.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129427.dll -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129428.exe -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129429.exe -> Adware.Altnet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127894.DLL -> Adware.IESearch : Cleaned with backup (quarantined).
    C:\WINNT\NDNuninstall6_38.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
    C:\WINNT\NDNuninstall7_22.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127888.DLL -> Adware.P2PNet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127889.cpl -> Adware.P2PNet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127890.exe -> Adware.P2PNet : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP292\A0128137.dll -> Adware.RXBar : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP292\A0128138.dll -> Adware.RXToolbar : Cleaned with backup (quarantined).
    C:\Program Files\ProsperaSoftware_WhenUSave_Installer\ProsperaSoftware_WhenUSave_Installer.exe -> Adware.SaveNow : Cleaned with backup (quarantined).
    C:\Program Files\SoftwareRevenue.org\2r_samba.exe -> Adware.Softomate : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0128129.dll -> Adware.Softomate : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP291\A0127898.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP292\A0128177.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP292\A0128195.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP298\A0129423.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP299\A0129673.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP299\A0129677.exe -> Dropper.VB.lu : Cleaned with backup (quarantined).
    C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\Portal\5A84625D.exe -> Worm.VB.dw : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{FF4A3C29-80A3-4176-B16E-1885C334ADF8}\RP292\A0128202.exe -> Worm.VB.dw : Cleaned with backup (quarantined).


    ::Report end
     
  6. Etzo

    Etzo Regular member

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    Good. Please post fresh Hijackthis log again :)
     
  7. Robbie84

    Robbie84 Member

    Joined:
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    Here you go mate, a new HiJack log for ya...


    Logfile of HijackThis v1.99.1
    Scan saved at 15:35:45, on 17/04/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\LEXBCES.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\LEXPPS.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINNT\system32\nvsvc32.exe
    C:\WINNT\SOUNDMAN.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINNT\system32\sistray.EXE
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\system32\RUNDLL32.EXE
    C:\Program Files\AGEIA Technologies\TrayIcon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\WINNT\system32\PnkBstrA.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\WINNT\system32\wuauclt.exe
    C:\WINNT\system32\wuauclt.exe
    C:\Documents and Settings\Home\Desktop\Hijack Log\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/cbeebies
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/cbeebies
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINNT\SiSUSBrg.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\system32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\system32\sistray.EXE
    O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINNT\system32\keyhook.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINNT\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144944942515
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINNT\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINNT\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\WINNT\system32\PnkBstrB.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
     
  8. Etzo

    Etzo Regular member

    Joined:
    Feb 8, 2007
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    You have 2 antivirus programs running on your computer.

    AVG7 and Norton. Please remove another. Recommondation is one (1) antivirus and one (1) firewall / computer.


    Yes your Hijackthis log is clean, but your java is out of date.

    Please follow these steps to remove older version Java components and update.

    *Download the latest version of Java(TM) SE Runtime Environment 6u1.
    *Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    *Click the "Download" button to the right.
    *Check the box that says: "Accept License Agreement".
    *The page will refresh.
    *Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    *Close any programs you may have running - especially your web browser.
    *Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    *Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    *Click the Remove or Change/Remove button.
    *Repeat as many times as necessary to remove each Java versions.
    *Reboot your computer once all Java components are removed.
    *Then from your desktop double-click on the download to install the newest version.

    =====================
    Turn off System Restore.
    On the Desktop, right-click My Computer
    Click Properties
    Click the System Restore tab
    Check Turn off System Restore
    Click Apply, and then click OK

    Reboot.

    Turn on System Restore.
    On the Desktop, right-click My Computer
    Click Properties
    Click the System Restore tab
    Uncheck Turn off System Restore
    Click Apply, and then click OK
    NOTE: only do this ONCE, NOT on a regular basis!


    Stay clean :)
     
  9. Robbie84

    Robbie84 Member

    Joined:
    Apr 11, 2007
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    11
    Your help has been fantastic, many thanks. While I've got you here can you tell me the best way to clean my computer from viruses and to stay clean. What software would you recommend? Thanks again mate!
     
  10. Etzo

    Etzo Regular member

    Joined:
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    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:


    *Make your Internet Explorer more secure - This can be done by following these simple instructions:
    *From within Internet Explorer click on the Tools menu and then click on Options.
    *Click once on the Security tab
    *Click once on the Internet icon so it becomes highlighted.
    *Click once on the Custom Level button.
    *Change the Download signed ActiveX controls to Prompt

    *Change the Download unsigned ActiveX controls to Disable

    *Change the Initialize and script ActiveX controls not marked as safe to Disable

    *Change the Installation of desktop items to Prompt

    *Change the Launching programs and files in an IFRAME to Prompt

    *Change the Navigate sub-frames across different domains to Prompt

    *When all these settings have been made, click on the OK button.

    *If it prompts you as to whether or not you want to save the settings, press the Yes button.
    *Next press the Apply button and then the OK to exit the Internet Properties page.
    *Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources


    *Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


    *Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls


    *Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    *Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


    *Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for - Spybot S & D and Ad-aware


    *Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware


    *Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety

    *IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    *MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    *Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    *Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
     

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