Hi, I have a Dell Inspirion 1100 (Yes I know Dell sucks, please don't remind me) Anyways, my dvd/cd drive is not reading cds or dvds. I can hear it making noise when I put them in, but it is not reading them. I tried running the drive manually, but it tells me to enter a disc. Usually, a screen will pop up automatically after I enter the dvd/cd and prompt me for a next move, but now nothing happens. I bought a disc cleaner to clean the drive, but it won't read that either. I don't understand what's going on. Someone please help.