Ok...so I have been using DVD Shrink for a very long time now and never had a problem before. I just upgraded my PC to Windows Vista. Ever since then I have been unable to copy any movie. Everytime that I click on Backup I get this message: Fatal Error We are very sorry, but an internal error occured. Please re-install the product to fix the problem. Error-code: 1/-3/9000 See Doc#5305 Now, I have tried to re-install the program but still end up getting the same error. Does anyone know how to fix this problem???