Everything was working fine as I was trying to get a music video shrunk to fit on a 4.7GB DVD. After initial analysis compression was up to 62%. I decided to do a deep analysis. About 96% through DVD Shrink encountered an error and closed. When I reluanched the program and reinserted the DVD, Automatic compression was at 92% with the "slider" all the way to the left and the file was too big to fit on the DVD. I tried to enter a custom setting but it would not take it. I restarted Deep Analysis and it picked up from where it left off, but it will not let me compress the DVD enough to fit on a 4.7GB disk. I uninstalled DVD Shrink and re-installed it. Same problem. It "remembered" that particular disk was already analyzed and won't go below 92%. I tried a different movie and everything works fine. But when I load up the disk I started with I can't get it to shrink. Is there a way for me to "erase" the memory that DVD Shrink has for this disk and start from scratch or what do I need to do. I have been all through the preferences settings and everything is fine. I have the target DVD size set properly to DVD-5 4.7GB. Any ideas?