Like the rest of you, I also bought DVD Wizard Pro and It doesn't work the way I need it to anyway. I also never got a respose from after several tries. This is a fly by night cheap shit hacker. I will say the movies will play in my computer but not on my home DVD player. It will also not let you copy the menus, and will not jump to the next track. Somebody needs to beat this guys face in for ripping off the public. YOU are a peice of crap like your software.