I recently installed DVD X COPY PLATINUM on my window xp system, and the installation went fine,the registration went fine, the reading and the burn went fine so I thought. After the burn process I placed the copy into the dvd player and it played fine until I got to chapter 13 in the movie. To my surprise I found that chapters 13 to 19 did not record, but chapters 20 through 27 did, so my problem is why did all chapters copy except 13 to 19. To make sure this was not a freak incident I made back-ups of 2 other dvd's all different titles but with the same results. Now How Is This Possible!!!!!! Someone please help I tried 321 Studios tech support but they kept me on hold for 20 minutes and long distance charges are expensive, Thanks in advance.