Had to reformat computer. Friend had to also a few weeks ago and was able to get the code to activate his software. I have tried to call, no such number and of course you can not activate by internet. I know there is some one out there that knows my activation code. Hoping there is someone who my know how to get in contact with that one person. How can stores still sell DVD X Copy Platinum if there is no way you can connect to 321 Studio to activate? Any help is appreciated. The Biker