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DVDR04 Skips when playing movies

Discussion in 'DVD recorders' started by wimuggs, Apr 28, 2007.

  1. wimuggs

    wimuggs Member

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    My DVDR04 is starting to act up. Now when we try to play movies in it, at random points it pause for random amounts of time. Up to a minute or two, before it starts were it leaves off. Took over 3 hours to watch a 2 hour movie last night.
     
  2. LCSHG

    LCSHG Regular member

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    You might try cleaning the drive and its laser. But I have not found this very effective, unless the unit has been subjected to a un-clean environment
    By the post I gather the programs are ones on a commercial disk. – Are they?
    If the problem exists on burned disks. Were they burned on this recorder, another or both?
    How old is the unit?
    The age of the unit could be a factor but not necessarily
    Considering the described problem, You could very well be facing a DVD drive replacement

     
  3. wimuggs

    wimuggs Member

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    Received the following reply from ILO Help and it is working so far:

    Dear Valued Customer,


    Please note the following:


    1. If you haven't perform a firmware upgrade, please do so. Please follow
    the link below.
    http://www.ilohelp.com/download.asp


    2. Ensure that you are following the recommended media (blank DVD) list.
    http://www.ilohelp.com/faqs.htm (answer 12)


    3. Use a comercially available DVD lens cleaner using the manufacturers
    directions.


    4. If these do not work, try to default the system under the set
    up>system>default. This will reset the unit to factory settings.



    Tech Support
    URL: http://www.ilohelp.com


    Thank you for contacting iLO tech support
     

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