I have tried several programs including Nero, ExpressBurn, and WMP11 to try to burn my DRM un-protected audio tracks (I used to be able to using the same blanks I am using now) but cannot get the drive to recognize my blank CD-R. I can watch and burn DVDs and playback audio cds. I have searched the forums, cleaned my registry, uninstalled Nero, re-installed Nero, used the Nero Cleaning Tool, re-installed Nero. Still doesn't work. My PC doesn't show the pop-up when I enter a blank CD-R and the properties of the drive say 0 used, 0 free. I have been trying to fix it for almost a week, but no luck. I know a lot of people are having similar problems. Please Help!!
Would you know if you have an ASPI driver installed? Try posting the NeroHistory log after you remove the serial numbers. Edit out all but the last couple of burns. If you don't have one, you might run Nero InfoTools and see what it says about the System and Nero ASPIs.
i just did a system restore ( with backup), i am an amature, but i know what i am doing. still won't work,plus all my shit is in one folder now instead of the desktop. i have nero completely uninstalled and i am trying to use the windows burn technique (drag and drop, then right click on the drive and select 'write to cd'. still nothing works and i have a useless system restore. please help.
how do i post my log if i uninstalled nero? i might have nero info tool, somewhere in my backup folder. let me look for it. ok, here is my nero info log: Nero InfoTool 4.03 Drive Information ------------------ Drive : HL-DT-ST DVD-RW GSA-H11N Type : DVD±R/RW DL Recorder Firmware Version : JG03 Buffer Size : 2 MB Date : ? Serial Number : M006A8N3615 Vendor Specific : Drive Letter : I:\ Location : 0:0 Mechanism : Tray Read Speed : 40 , 32 , 24 , 16 , 10 X Write Speed : 48 , 40 , 32 , 24 , 16 , 8 , 4 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : Yes Read DVD-R : Yes Read DVD-RW : Yes Read DVD-R DL : Yes Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : Yes Read BD-ROM : No Read BD-R : No Read BD-RE : No Read HD DVD-ROM : No Read HD DVD-R : No Read HD DVD-RW : No Read HD-BURN : No Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD-R DL : Yes Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : Yes Write DVD-RAM : No Write BD-R : No Write BD-RE : No Write HD DVD-R : No Write HD DVD-RW : No Write HD-BURN-R : No Write HD-BURN-RW : No Buffer Underrun Protection : Yes Mount Rainier : No SolidBurn : No Labelflash : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 1 Changes User : 4 Changes Vendor : 4 Disc Information (I:\) ------------------- Type : Audio CD Capacity : 42:10.53 (425 MB) Tracks : 14 Sessions : 1 CD-R(W) Info : CMC Magnetics, CD-R, 79:59.71 File System : Audio Title : n/a Artist : n/a Disc ID : n/a UPC/EAN Code : n/a Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : system32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: HL-DT-ST DVD-RW GSA-H11N Type : CD-Rom Drive DMA : On Autorun : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : system32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: ST3250824AS Type : Disk Drive DMA : On Adapter 3 --------- Description : Primary IDE Channel Driver Description : system32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Adapter 4 --------- Description : Secondary IDE Channel Driver Description : system32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Adapter 5 --------- Description : Standard Enhanced PCI to USB Host Controller Driver Description : system32\DRIVERS\usbehci.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : EHCI eUSB Miniport Driver Attached Devices Description : Generic USB SD Reader USB Device Type : Disk Drive Description : Generic USB CF Reader USB Device Type : Disk Drive Description : Generic USB SM Reader USB Device Type : Disk Drive Description : Generic USB MS Reader USB Device Type : Disk Drive Software Information -------------------- Operating System : Windows XP Professional (5.01.2600 Service Pack 2) Country : United States Language : English ANSI Code Page : 1252 OEM Code Page : 437 DirectX : DirectX 9.0c Description : PowerDVD Version : 6.0.2527 Company : CyberLink Corp. Hardware Information -------------------- CPU : AMD Athlon 64 X2 Dual Core Processor 4200+ 2211 MHz Bus Speed : 201 MHz Motherboard : First K2BC51G/PV System : Gateway GT5228 BIOS : Phoenix 6.00 PG Memory : 2048 MB (7ns) Sound : Realtek HD Audio output Video : NVIDIA GeForce 6100 Driver Information ------------------ Driver : Abiosdsk Description : n/a Version : n/a Company : n/a Driver : abp480n5 Description : AdvanSys SCSI Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ACPIEC Description : ACPI Embedded Controller Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : adpu160m Description : Adaptec Ultra160 SCSI miniport Version : v3.60a (Lab01_N(johnstra).010529-2218) Company : Microsoft Corporation Driver : aec Description : Microsoft Acoustic Echo Canceller Version : 5.1.2601.2180 Company : Microsoft Corporation Driver : agpCPQ Description : CompatNT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Aha154x Description : Adaptec AHA-154x series SCSI miniport Version : v1.13b (XPClient.010817-1148) Company : Microsoft Corporation Driver : aic78u2 Description : Adaptec Ultra2 SCSI miniport Version : v3.60a (Lab01_N.010510-0033) Company : Microsoft Corporation Driver : aic78xx Description : Adaptec Ultra SCSI miniport Version : v3.60a (Lab01_N.010510-0033) Company : Microsoft Corporation Driver : AliIde Description : ALi mini IDE Driver Version : 1.20 Company : Acer Laboratories Inc. Driver : alim1541 Description : ALi M1541 NT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : amdagp Description : AMD Win2000 AGP Filter Version : 5.00 (xpsp_sp2_rtm.040803-2158) Company : Advanced Micro Devices, Inc. Driver : AmdK8 Description : AMD Processor Driver Version : 1.3.2 (dnsrv(wmbla).060618-2337) Company : Advanced Micro Devices Driver : amsint Description : AMD SCSI/NET Controller Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : aracpi Description : Microsoft AR ACPI Driver (Beta 2 Release 2) Version : 6.0.0160.0 built by: xpsp(wmbla) Company : Microsoft Corporation Driver : arhidfltr Description : Microsoft AR HID Filter Driver (Beta 2 Release 2) Version : 6.0.0160.0 built by: xpsp(wmbla) Company : Microsoft Corporation Driver : arkbcfltr Description : Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2) Version : 6.0.0160.0 built by: xpsp(wmbla) Company : Microsoft Corporation Driver : armoucfltr Description : Microsoft AR PS/2 Mouse Filter Driver (Beta 2 Release 2) Version : 6.0.0160.0 built by: xpsp(wmbla) Company : Microsoft Corporation Driver : Arp1394 Description : IP/1394 Arp Client Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ARPolicy Description : Microsoft AR Policy Driver (Beta 2 Release 2) Version : 6.0.0160.0 built by: xpsp(wmbla) Company : Microsoft Corporation Driver : asc Description : AdvanSys SCSI Controller Driver Version : 2.9I-MS (XPClient.010817-1148) Company : Advanced System Products, Inc. Driver : asc3350p Description : AdvanSys SCSI Card Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : asc3550 Description : AdvanSys Ultra-Wide PCI SCSI Driver Version : 3.1E-MS (XPClient.010817-1148) Company : Advanced System Products, Inc. Driver : AsyncMac Description : MS Remote Access serial network driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Atdisk Description : n/a Version : n/a Company : n/a Driver : Atmarpc Description : IP/ATM Arp Client Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : cbidf Description : n/a Version : n/a Company : n/a Driver : cbidf2k Description : CardBus/PCMCIA IDE Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : cd20xrnt Description : IBM Portable CD-ROM Drive Miniport Version : v3.01 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdaudio Description : CD-ROM Audio Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Cdr4_xp Description : CDR4 CD and DVD Burning Helper Driver Version : 7.1.0.188 Company : Roxio Driver : Cdralw2k Description : CDRAL for Windows 2000 Kernel Driver Version : 7.1.0.188 Company : Roxio Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Changer Description : n/a Version : n/a Company : n/a Driver : CmBatt Description : Control Method Battery Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : CmdIde Description : CMD PCI IDE Bus Driver Version : 2.0.7 (XPClient.010817-1148) Company : CMD Technology, Inc. Driver : Compbatt Description : Composite Battery Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Cpqarray Description : Compaq Drive Array Controllers SCSI Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : dac2w2k Description : Mylex Disk Array Controller Driver Version : 6.00-21 (XPClient.010817-1148) Company : Mylex Corporation Driver : dac960nt Description : Mylex Disk Array Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : DMusic Description : Microsoft Kernel DLS Synthesizer Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dpti2o Description : DPT SmartRAID miniport Version : 2.09 (Lab01_N.010309-0027) Company : Microsoft Corporation Driver : drmkaud Description : Microsoft Kernel DRM Audio Descrambler Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fastfat Description : Fast FAT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : FltMgr Description : Microsoft Filesystem Filter Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Gpc Description : n/a Version : n/a Company : n/a Driver : HDAudBus Description : High Definition Audio Bus Driver v1.0a Version : 5.10.01.5013 built by: WinDDK Company : Windows (R) Server 2003 DDK provider Driver : HidUsb Description : USB Miniport Driver for Input Devices Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : hpn Description : NetRAID-4M Miniport Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : HSFHWBS2 Description : HSF_HWB2 WDM driver Version : 7.23.00 built by: WinDDK Company : Conexant Systems, Inc. Driver : HSF_DPV Description : HSF_DP driver Version : 7.23.00 built by: WinDDK Company : Conexant Systems, Inc. Driver : HTTP Description : HTTP Protocol Stack Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512) Company : Microsoft Corporation Driver : i2omgmt Description : I2O Utility Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : i2omp Description : I2O Miniport Driver Version : 1.0.0.6 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ini910u Description : INITIO ini910u SCSI miniport Version : 2.17 (XPClient.010817-1148) Company : Microsoft Corporation Driver : IntcAzAudAddService Description : n/a Version : n/a Company : n/a Driver : IntelIde Description : Intel PCI IDE Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ip6Fw Description : IPv6 Windows Firewall Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpFilterDriver Description : n/a Version : n/a Company : n/a Driver : IpInIp Description : IP in IP Encapsulation Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IRENUM Description : Infra-Red Bus Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : kbdhid Description : HID Mouse Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : lbrtfdc Description : n/a Version : n/a Company : n/a Driver : mdmxsdk Description : Diagnostic Interface DRIVER Version : 1.0.2.006 Company : Conexant Driver : MHNDRV Description : Microsoft Multimedia Home Network (MHN) Support Driver Version : 5.1.2600.2180 (private/xpsp_mce.040810-0205) Company : Microsoft Corporation Driver : Modem Description : Modem Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mouhid Description : HID Mouse Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : MPFIREWL Description : n/a Version : n/a Company : n/a Driver : mraid35x Description : MegaRAID RAID Controller Driver for Windows Whistler 32 Version : 6.19 (XPClient.010817-1148) Company : American Megatrends Inc. Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSKSSRV Description : MS KS Server Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPCLOCK Description : MS Proxy Clock Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mssmbios Description : System Management BIOS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NaiAvFilter1 Description : n/a Version : n/a Company : n/a Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.2703 (xpsp.050620-1711) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NIC1394 Description : IEEE1394 Ndis Miniport and Call Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : nv Description : n/a Version : n/a Company : n/a Driver : NVENETFD Description : NVIDIA Networking Function Driver. Version : 1.00.00.05009 Company : NVIDIA Corporation Driver : nvnetbus Description : NVIDIA Networking Bus Driver. Version : 1.00.00.05009 Company : NVIDIA Corporation Driver : NwlnkFlt Description : NWLINK2 Traffic Filter Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkFwd Description : NWLINK2 Forwarder Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : ohci1394 Description : 1394 OpenHCI Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PCIDump Description : n/a Version : n/a Company : n/a Driver : PCIIde Description : Generic PCI IDE Bus Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Pcmcia Description : PCMCIA Bus Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PDCOMP Description : n/a Version : n/a Company : n/a Driver : PDFRAME Description : n/a Version : n/a Company : n/a Driver : PDRELI Description : n/a Version : n/a Company : n/a Driver : PDRFRAME Description : n/a Version : n/a Company : n/a Driver : perc2 Description : PERC 2 Miniport Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : perc2hib Description : PERC 2 Hibernate Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : PptpMiniport Description : n/a Version : n/a Company : n/a Driver : Processor Description : n/a Version : n/a Company : n/a Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : PxHelp20 Description : Px Engine Device Driver for Windows 2000/XP Version : 2.03.26a Company : Sonic Solutions Driver : ql1080 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 3.04 Company : QLogic Corporation Driver : Ql10wnt Description : Miniport Driver for QLogic ISP PCI Adapters Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ql12160 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 7.13.02 (W64) Company : QLogic Corporation Driver : ql1240 Description : QLogic ISP PCI Adapters Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ql1280 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 7.13.01 (W2K) Company : QLogic Corporation Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : rdpdr Description : Microsoft RDP Device redirector Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RDPWD Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export) Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : sdbus Description : SecureDigital Bus Driver Version : 6.0.4069.1 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Secdrv Description : n/a Version : n/a Company : n/a Driver : Serenum Description : Serial Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Sfloppy Description : SCSI Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Simbad Description : n/a Version : n/a Company : n/a Driver : sisagp Description : SiS NT AGP Filter Version : 5.12.01.2010 (xpsp_sp2_rtm.040803-2158) Company : Silicon Integrated Systems Corporation Driver : Sparrow Description : Adaptec AIC-6x60 series SCSI miniport Version : v2.0a (ReleaseBinaries.001205-1804) Company : Adaptec, Inc. Driver : splitter Description : Microsoft Kernel Audio Splitter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.2893 (xpsp_sp2_gdr.060420-2102) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : symc810 Description : Symbios Logic Inc. SCSI Miniport Driver Version : 5.1.2409.1 (ReleaseBinaries.001205-1804) Company : Symbios Logic Inc. Driver : symc8xx Description : Symbios 8XX SCSI Miniport Driver Version : 5.1.2409.1 (ReleaseBinaries.001205-1804) Company : LSI Logic Driver : sym_hi Description : Symbios Hi-Perf SCSI Miniport Driver Version : 5.1.2462.0 (Lab01_N.010309-0027) Company : LSI Logic Driver : sym_u3 Description : Symbios Ultra3 SCSI Miniport Driver Version : 5.1.2462.0 (Lab01_N.010309-0027) Company : LSI Logic Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254) Company : Microsoft Corporation Driver : TDPIPE Description : Named Pipe Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TDTCP Description : TCP Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TosIde Description : Toshiba PCI IDE Controller Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ultra Description : Promise Ultra66 Miniport Driver Version : 1.43 (Build 0603) Company : Promise Technology, Inc. Driver : Update Description : Update Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbccgp Description : USB Common Class Generic Parent Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbehci Description : EHCI eUSB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbohci Description : OHCI USB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbprint Description : USB Printer driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbstor Description : USB Mass Storage Class Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbuhci Description : UHCI USB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : VgaSave Description : n/a Version : n/a Company : n/a Driver : viaagp Description : VIA NT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ViaIde Description : Generic PCI IDE Bus Driver Version : 1.00.01.01 Company : Microsoft Corporation Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : wanatw Description : n/a Version : n/a Company : n/a Driver : WDICA Description : n/a Version : n/a Company : n/a Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : winachsf Description : n/a Version : n/a Company : n/a Driver : WudfPf Description : Windows Driver Foundation - User-mode Driver Framework Platform Driver Version : 6.0.5716.32 (winmain(wmbla).060928-1756) Company : Microsoft Corporation Driver : WudfRd Description : Windows Driver Foundation - User-mode Driver Framework Reflector Version : 6.0.5716.32 (winmain(wmbla).060928-1756) Company : Microsoft Corporation Driver : msvcrt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : msvcirt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : mfc42.dll Version : 6.02.4131.0 Driver : msvcp60.dll Version : 6.02.3104.0 Driver : ole32.dll Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Driver : olepro32.dll Version : 5.1.2600.2180 Driver : oledlg.dll Version : 1.0 (XPClient.010817-1148) Driver : advapi32.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : comctl32.dll Version : 5.82 (xpsp_sp2_rtm.040803-2158) Driver : setupapi.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Lower Filters ------------- Driver : Cdr4_xp Description : CDR4 CD and DVD Burning Helper Driver Version : 7.1.0.188 Company : Roxio Driver : PxHelp20 Description : Px Engine Device Driver for Windows 2000/XP Version : 2.03.26a Company : Sonic Solutions Upper Filters ------------- Driver : Cdralw2k Description : CDRAL for Windows 2000 Kernel Driver Version : 7.1.0.188 Company : Roxio Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.11 Intel 4|2|0 Video V2.50 : 5.1.2600.2180 Intel Indeo(R) Video R3.2 Intel Indeo(R) Video R3.2 Intel Indeo® Video 4.5 : 4.51.16.03 Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft H.263 Video Codec : 5.1.2600.2180 Microsoft H.261 Video Codec : 5.1.2600.2180 Indeo® video 5.10 : R.5.10.15.2.55 Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Microsoft G.723.1 CODEC : 1.02.0.1 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 Indeo® audio software : 2.05.0.53 Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49 CyberLink MPEG Layer-3 Encoder : 1.00.0.0 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI is not installed Nero ASPI : ASPI is not installed Installed OS Patches -------------------- (Q810090) USB Update : Yes (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes (Q812415) Problems with Multiple ATA devices : No (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes (Q311542) Devices May not power up properly when resuming from standby : Yes (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes (Q314634) Windows XP Does Not Detect Your New USB Device : Yes (Q822603) USB 1.1 and USB 2.0 update : Yes (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
Please edit your posts and remove the second and third edition. You can't delete them, but you can remove the information within. You may want to wait for someone else to make a comment on this, but the other day someone had to install an aspi driver to get their CD to work. I see you don't have any installed, so it may help. http://www.nero.com/nero7/enu/faq_search.php?search=aspi driver&fid=664&s=0 I am just guessing here, don't know for sure.
thanks for the help saltgrass. i don't understand what you want me to remove. the link you gave me said to install that in my nero folder. i don't have a nero folder.
Ok, i just got off chat with gateway support and he deleted my lower and upper filters and changed my IMAPI start up settings from manual to automatic. still doesn't work. he told me to try the following steps: Loading default values and testing with boot to CD-ROM. Place the Restore CD into the CD-ROM drive and turn your system off. Let it sit for ten seconds then turn the system back on. Do not exit the BIOS until you have checked the Boot sequence. Luke_GWER5699 says: ---------------------------------- RESET BIOS ---------------------------------- The computer should now boot to your Restore CD and give you the options to restore your system. If you get the restore options continue with the following instructions to run an FDISK /MBR and to reload the drivers from Safe Mode. From the restore options select option # 3 (option #2 for Windows ME) to boot to a DOS Prompt from CD-ROM. To select option # 3, press the # 3 key on your keyboard then press Enter. It will run you through a few tests then at the bottom of the screen, you will get an "A:\>" prompt. Luke_GWER5699 says: 1. At this prompt type FDISK /MBR and press Enter. Make sure there is a single space between FDISK and /MBR. 2. You will get the A:\> prompt again. Type FDISK /MBR again, press Enter. 3. Again you will get the A:\>. Type FDISK /MBR one last time and press Enter. 4. Once you have typed the FDISK / MBR 3 times you will be at the A:\ >again. 5. Now type C: and press Enter. This will give you a C:\> prompt. 6. Type CD WINDOWS and press Enter. This will give you C:\WINDOWS\ > 7. Type CD COMMAND and press Enter this will give you C:\WINDOWS\COMMAND\> 8. Now type SYS C: and press Enter. You should receive a message saying "System Transferred". 9. Remove the CD from the CD-ROM drive and Hold down the Ctrl + Alt keys and then tap the Delete key. This will reboot your system. I recommend reloading the drivers for the CD-ROM Drive. Reboot the system and Start tapping the F8 key along the top of the keyboard as the system reboots. It will appear to be booting up normally then will give you a menu of boot options. Luke_GWER5699 says: 1. Normal 2. Logged 3. Safe Mode 4. Step by step 5. Command Prompt Only 6. Safe Mode Command Prompt Only Luke_GWER5699 says: Select option # 3 for Safe Mode by pressing the # 3 key on your keyboard and then press Enter. This will take you to a different version of Windows. The icons will be very big and the colors may be off. It will say Safe Mode in all four corners of the screen and you will receive a message saying "Windows is running in Safe Mode..." click the OK button at the end of this message. Then go to Start > Settings > Control Panel. In the Control Panel look for an icon titled System and double-click it. In there, go to Device Manager. Look for CD-ROM. Luke_GWER5699 says: 1. Click on the + to the left of CD-ROM. This should bring up a sub menu of CD-ROM drivers installed on your computer. 2. To remove, highlight the first CD or DVD driver in the sub menu. 3. Then click on the Remove button. 4. It will ask you to confirm device removal, click OK. 5. It may ask you to reboot, if it does ask you to reboot tell it No. 6. Repeat steps 1-5 until CD-ROM is no longer listed in Device Manager. Once the CD-ROM category is no longer showing close out of all open Windows and reboot your system. Once Windows comes back up normally it will automatically detect the CD-ROM drive on your system and reinstall the correct drivers. ----------------------------------- I am going to try this when i get home from work. Think it will help?
I hope that helps, but my link was concerning adding ASPI drivers. I believe someone the other day had a problem similar to yours and added the Aspi and his started to work. Just a suggestion, someone may advise against it, but if you can't get it to work, you might download and install the Nero ASPI (WinASPI) drivers. What I wanted you to remove are the second and third instance of your InfoTools post, just to condense things some..
ASPI Drivers installed for System and Nero. Still no change. Cannot perform above instructions. Can't get past the first couple steps. I have searched microsoft help pages and been online with gateway several times, editing my registy, etc. still can not recognize cd-r in my drive (blank), changed cdrom drive in registry from value 01 to value 02. still no luck. just installed roxio creator 9, no luck. Help, help, help!!
You wouldn't suggest trying a drive cleaner first? Drive is new. It came with the new computer i purchased a couple months ago.
I have no more suggestions--sorry.. Please remove the text in the extra posts. Click on the edit icon (upper right of posting window) and replace the second and third Info Tools logs with a replace phrase!!!!!
After many,many hours of online tech support with gateway and weeks of searching forums, gateway has agreed to send me a new drive (i am still under warantee). Thank you for your help.
