I wanted to let everybody know about a problem I am having with eagletronics.com. They sold me a pirated version of NERO ULTRA. I am not kidding you. I verified that with AHEAD software. They have assigned an individual to investigate it as a pirate issue. After notifying eagletronics about the problem they promised to replace my copy of NERO. I sent the old disk and sleeve back to them after they promised to pay for return shipping. I have not heard from them for three weeks now and I will shortly reverse the charges on my credit card. Just to let everybody know, the problem occurred after I attempted to install an upgrade from NERO. They claimed it was a worn out ID number.