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Epson CX5800F

Discussion in 'PC hardware help' started by 75aces, May 10, 2011.

  1. 75aces

    75aces Regular member

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    I'm having issues with my Epson CX5800F All in One. The Epson Status Monitor shows a communication error. I uninstalled the printer and reinstalled. It worked for a few minutes and then I got the communication error. I also noticed that the printer itself is acting funny. When I power it up, the screen and key pad works for a few minutes and then won't respond. Any ideas? Will send email to Epson. Thanks in advance.
     
  2. ddp

    ddp Moderator Staff Member

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    try on another computer to see if still have problem or not.
     
  3. 75aces

    75aces Regular member

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    I was able to print with my laptop. Every time I plug it into my desktop, the printer errors out. When I enable the Epson Monitor software, it doesn't respond and just freezes. I don't see the communication error. I did notice however, when the printer was plugged into my laptop, I was able to use the key pad. On the desktop, the keypad doesn't work at all. Anyone else have this problem?
     
  4. ddp

    ddp Moderator Staff Member

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    does it do that error on all usb ports both front & back?
     
  5. 75aces

    75aces Regular member

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    Yes all USB ports dont work. I disabled epson monitor but still errors and the window doesn't respond. Have to use task manager to close.
     
  6. ddp

    ddp Moderator Staff Member

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    mouse, ps2 or usb?
     
  7. 75aces

    75aces Regular member

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    Sorry but the epson monitor is software for the printer. It works on my laptop but not on my desktop. Keeps freezing.
     
  8. ddp

    ddp Moderator Staff Member

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    need to know if your mouse is ps2 or usb because if ps2 then uninstall all usb under "universal serial bus controllers" in device manager.
     
  9. 75aces

    75aces Regular member

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    The mouse is ps2. In device manager it's listed under USB. Not sure why. I'm about to call it quits. Can't figure it out.
     
  10. ddp

    ddp Moderator Staff Member

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    just needed to know if the mouse was ps2 or usb before you uninstalled all the usb's under the universal serial bus controllers which would have disabled your usb mouse til you did a restart of windows which would have found new hardware & loaded the drivers.
     

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