I have a Epson Stylus R300 Photo Printer I use for work. I installed Windows XP SP2 and now every time I print pictures (using microsoft picture and Fax Viewer), they come out DARK. WAAAAAY darker than they are supposed to. I uninstalled the Service Pack, and BINGO! The printer started printing again. I also have a laptop (XP Professional SP2), and I installed SP2 on it, and when I print from my laptop over the network, (using microsoft picture and Fax Viewer)it also gets the same DARK picture result. Does anybody know how to contact Microsoft for this BUG in XP SP2, or EPSON to make them aware of it for that matter. Or does anybody have a resolution for this problem that I am not aware of?