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error message on windows 7

Discussion in 'Windows - General discussion' started by burnout69, Dec 30, 2013.

  1. burnout69

    burnout69 Member

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    Hi everytime i use the internet (internet explorer) the page displays this error message
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 10.0.9200.16686
    Application Timestamp: 52058cf0
    Fault Module Name: MSVCR110.dll
    Fault Module Version: 11.0.51106.1
    Fault Module Timestamp: 5098858e
    Exception Code: c0000005
    Exception Offset: 00012b8a
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    sometimes it lets me continue and othertimes it just lock out until i close the internet and restart. any help or advice would be great. thank you
     
  2. attar

    attar Senior member

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    Try running IE, click Tools > Internet Options > Advanced > Reset
     
  3. ddp

    ddp Moderator Staff Member

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    can also go thru control panel to internet options to do that.
     
  4. burnout69

    burnout69 Member

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    Many thanks both this seems to have resolved whatever the issue was. Happy 2014
     
  5. ddp

    ddp Moderator Staff Member

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    no problem, same to you.
     

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