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error messages

Discussion in 'Nero discussion' started by benbernie, Jun 17, 2007.

  1. benbernie

    benbernie Regular member

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    hi
    ive started getting error messages where it say roxio has encountered a problem and needs to close.how can i fix these error messages??

    benbernie
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Roxio and Nero may be clashing on your pc might be why SoundTrax crashes too. So here's a few suggestions:
    Uninstall both and run the corresponding clean tools for each - Nero Clean Tool & Roxio Zap Tool.
    Reboot.
    Run a registry cleaner like the free ccleaner. Use the issues and cleaner options.
    Now try installing the latest Nero - download it from Nero's site.
    See if everything is ok w/o having Roxio installed.

    If you haven't done a disc defrag and virus scans very recently I'd do those too.
     

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