1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error when trying to update Nero v.7

Discussion in 'Nero discussion' started by yoyo33, May 24, 2007.

  1. yoyo33

    yoyo33 Member

    Joined:
    Nov 25, 2006
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    11
    I keep receiving the following error message when I try to either
    RE-install Nero 7 or UPDATE Nero 7.

    >>> "The installed version is not compatible with Nero 7. Please
    >>> update or uninstall before you install Nero 7."

    Originally I had Nero 7 installed and working ok on my computer. Then I saw the update that was available at www.nero.com. I downloaded this and tried to update my current version. I received the above error message, so I deleted the entire version 7 and reinstalled it. THEN tried to update it again.. STILL the same error message.

    What am I missing?
     
  2. attar

    attar Senior member

    Joined:
    Jun 17, 2005
    Messages:
    11,147
    Likes Received:
    41
    Trophy Points:
    128
  3. yoyo33

    yoyo33 Member

    Joined:
    Nov 25, 2006
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    11
    Hey that seemed to work, I found the tool here:
    http://www.nero.com/nero7/eng/Nero_7_Clean_Tool.html

    I wonder why they didn't mention this somewhere on the installation/update page...

    Nero support seems to be rather poor.. Tech support doesn't ever answer. ..
     

Share This Page