Just when I thought I got the Burning happening, I went out and bought some of the Latest AZO Dye DVD-R discs from "Laser" but when I put them into my Matshita DVD-RAM, it does not recognise them and says that it was "unable to intialize disc in time : not ready - incompatable medium installed". The shop says "no refunds" and that I have to install a firmware update. The burner is about 3 months old. Whenever I Google search for that Number UJ-820S, it always comes up for some other numbers like UJ 811. Can some one direct me to where the firmware update is for my burner please?