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Focus or tracking error

Discussion in 'Nero discussion' started by Loste, Apr 7, 2007.

  1. Loste

    Loste Member

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    Just today I noticed that the DVD Burner would not burn anything, I tried burning some files but it failed, so I tried again but with different files and it failed yet again.

    Can someone please explain what the problem is? Thank you very much.


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM
    Nero version: 6.6.0.1 (Nero Express)
    Recorder: <HL-DT-ST DVDRAM GSA-H10N>Version: JL10 - HA 1 TA 0 - 6.6.0.1
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <SAMSUNG DVD-ROM SD-616E >Version: F503 - HA 1 TA 1 - 6.6.0.1
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3200822A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST DVDRAM GSA-H10N atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : SAMSUNG DVD-ROM SD-616E atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : YL5356J SPE399T 1.0 acy4802q Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVDRAM GSA-H10N D: CDRom0
    SAMSUNG DVD-ROM SD-616E J: CDRom1
    YL5356J SPE399T K: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1015MB (1039856kB)
    Free physical memory: 490MB (502076kB)
    Memory in use : 51 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    7.4.2007
    ISO compilation
    10:51:38 PM #1 Text 0 File Isodoc.cpp, Line 6165
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Continue multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    10:51:38 PM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    10:51:38 PM #3 Text 0 File Writer.cpp, Line 122
    Writer HL-DT-ST DVDRAM GSA-H10N running

    10:51:38 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    10:51:38 PM #5 Text 0 File Burncd.cpp, Line 3117
    Turn on Disc-at-once, using DVD media

    10:51:40 PM #6 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 212639 ( 47:15.14, 415MB)

    10:51:40 PM #7 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO (enabled: CD)

    10:51:40 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: HL-DT-ST DVDRAM GSA-H10N, Media type: DVD+R
    Disc Manufacturer ID: OPTODISC, Media Type ID: OR8, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 3

    10:51:40 PM #9 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:51:40 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 119072 (119072) = #119072/26:27.47
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 119072 blocks [HL-DT-ST DVDRAM GSA-H10N]
    --------------------------------------------------------------

    10:51:40 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1047
    Prepare recorder [HL-DT-ST DVDRAM GSA-H10N] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 243859456, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    93568 | lead-in | 0 | 0x00 | 0x41
    93568 | 2 | 0 | 0x00 | 0x41
    93568 | 2 | 1 | 0x00 | 0x41
    212640 | lead-out | 1 | 0x00 | 0x41

    10:51:40 PM #12 Phase 24 File dlgbrnst.cpp, Line 1853
    Caching of files started

    10:51:40 PM #13 Text 0 File Burncd.cpp, Line 4003
    Cache writing successful.

    10:51:40 PM #14 Phase 25 File dlgbrnst.cpp, Line 1853
    Caching of files completed

    10:51:40 PM #15 Phase 36 File dlgbrnst.cpp, Line 1853
    Burn process started at 8x (11,080 KB/s)

    10:51:40 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2497
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #93568

    10:51:40 PM #17 Text 0 File Cdrdrv.cpp, Line 8281
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: OPTODISC
    Media type ID: OR8
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 4F 50 54 4F 44 - 49 53 43 4F 52 38 00 38 ...OPTODISCOR8.8
    23 54 37 09 02 64 6A 02 - C8 63 18 18 0A 0A 0E 0E #T7..dj..c......
    01 1B 1D 0B 0B 11 13 01 - 00 00 00 00 00 00 00 00 ................

    10:51:40 PM #18 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 0:40,171 (40171ms) -> OK

    10:51:40 PM #19 Text 0 File DVDPlusRW.cpp, Line 632
    Start write address at LBA 93568
    DVD high compatibility mode: No

    10:52:00 PM #20 SCSI -1039 File Cdrdrv.cpp, Line 1432
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0B5C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x09
    Sense Qual: 0x01
    CDB Data: 0x2A 0x00 0x00 0x01 0xA0 0x60 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x10
    0x35 0x01 0x04 0x0E 0x09 0x01

    10:52:00 PM #21 CDR -1039 File Writer.cpp, Line 311
    Focus or tracking error

    10:52:00 PM #22 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    10:52:01 PM #23 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    10:52:01 PM #24 SCSI -1039 File Cdrdrv.cpp, Line 1178
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x09
    Sense Qual: 0x01
    CDB Data: 0x35 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x04 0x00 0x00 0x00 0x00 0x10
    0x35 0x01 0x04 0x0E 0x09 0x01

    10:52:03 PM #25 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 0:00,000 (0ms) -> OK

    10:52:03 PM #26 CDR -1039 File WriterStatus.cpp, Line 167
    Focus or tracking error
    HL-DT-ST DVDRAM GSA-H10N\H1 T0

    10:52:03 PM #27 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    10:52:03 PM #28 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 0:00,000 (0ms) -> OK

    10:52:03 PM #29 Phase 38 File dlgbrnst.cpp, Line 1853
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 18, 0, size=99584 bytes, created 7/8/2005 5:17:54 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 18, 0, size=29696 bytes, created 7/8/2005 5:17:36 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 18, 0, size=8704 bytes, created 7/8/2005 5:17:56 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Apr 7, 2007
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi Loste
    Edit out the serial # at the top of the log - begins w/ 1A.
    Don't need someone else using it.

    Nero version: 6.6.0.1
    Update Nero to 6.6.1.5.
    You can use package 1 and 2. Leave off 3 with InCD.
    Nero isn't fully recognizing the burner cause you see this in the log:
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder

    Update may take care of this.

    Recorder: <HL-DT-ST DVDRAM GSA-H10N>Version: JL10
    The drive fully recognizes the dvd's you are using but best to keep the firmware up to date. The latest is JL12

    Disc Manufacturer ID: OPTODISC
    So So discs - better to use would be Taiyo Yuden, Verbatim or made in Japan Sony, Fuji or Maxell.

    File 'Drivers\InCDfs.SYS
    If you not using InCD uninstall it - can cause problems. Uninstall and run the clean tool.

    You might also want to try cleaning of the lens of the drive. You can use a dvd lens cleaner or try blowing some canned air in the drive.
     
  3. HauntedPu

    HauntedPu Member

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    I have experienced the same problem!!
    The thing is that I used to burn dvds in the particular version of Nero, with certain dvd discs and never had any problem..
    It's been a few days now that nothing can be burned either by Nero or Clone DVD or any other program.
    The question I want to raise is if it something to do with the options of my pc or something with my LG's lens..

    Luckily I'm still on guarrantee!!
    Any help would be appreciated!
    Thank you
     
  4. gwendolin

    gwendolin Senior member

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    @HauntedPu,

    It is not a good idea to tack your problems onto the end of someone elses thread as it is (a) against forum rules and (b) it's easy to be overlooked.
    I suggest you start a new thread and post your last Nero history log, located here

    Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt

    Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory
     
  5. HauntedPu

    HauntedPu Member

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    gwendolin

    I'm really sorry but I didn't know the rules of this forum.
    As a moderator of a Greek carwise forum, our rule is to always stay on topic, and as far as I know I am not off topic.
    I considered it a good idea that since Loste and I are sharing the same problem, I shouln't open a new thread.
    One solution can be given to both of us and I could help you by telling you some symptoms that Loste might not have realized, (and the contrary of cource).
    Anyway, I understand the forum's rules and I will open a new thread!
     

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