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Hard disk stops spinning

Discussion in 'PC hardware help' started by LFH23, Feb 23, 2008.

  1. LFH23

    LFH23 Member

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    I have experience hdd hanging in the midst of operations, this situation presents itself in a multitude of ways. Firstly, it would hang if i were to use graphics intensive applications adobe photoshop/illustrator, autodesk autocad '08 etc. Secondly using wmp 11 with a combination of msn messanger. Thirdly, using firefox to browse WWW.NBA.COM All of the above would cause the HDD LED indicator to stop blinking, this problem has been a thorn in the flesh for a couple of months, and i have run a series of test ranging of memtest 86 to hdd diagnostics test. Yet all results return normal, i can't lay a finger to it what is exactly wrong. I have changed a new hdd, yet this problem still persists may i know what should i do?
     
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  3. djkrishna

    djkrishna Regular member

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    is it external ot internal
    if its external change ur usb cable and do choose small files (multiple file-single file )
     
  4. ddp

    ddp Moderator Staff Member

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    LFH23, what is your system specs & what windows? don't think it is an hd issue being you tried a different hd but still have same problem.
     
  5. jony218

    jony218 Guest

    This sounds like a motherboard driver issue. Is this hard drive a sata drive? I've encountered the same problems with sata drives. Sometimes getting the latest motherboard drivers can fix it. Also theres a setting in the bios that can get the drives to run in ide compatibility mode if you still got problems.

    If it's an IDE drive, you need to check the jumpers are correct, I once had a similar problem when I had 2 drives set as master on the same cable. I didn't discover the problem until I replaced one of the drives.
     
  6. LFH23

    LFH23 Member

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    I have attached the information collected from PC Wizard 2007 below. Unfortunately, i only have 1 SATA ver. 2 hdd from WD as Master.

    General Information :
    SMART : Version 1.1
    IDE Controller : Intel Corporation 82801EB/ER (ICH5/ICH5R) EIDE Controller
    IDE Controller : Intel Corporation 82801EB (ICH5) SATA Controller

    Informations Hard Disk WDC WD2500KS-00MJB0 :
    Model : WDC WD2500KS-00MJB0
    Serial Number : WD-WCANKH367029
    Revision : 02.01C03
    Serial ATA : Yes
    Serial ATA version : 2.0
    Support : ATA/ATAPI-7
    Size : 250 GB
    Cache : 16 384 KB
    ECC Size : 50
    Multiple Sector : 16
    IORDY : Yes
    LBA Mode : Yes
    DMA Mode : Yes
    TCQ Mode : No
    NCQ Mode : No
    Multiword DMA Mode : 2
    PIO Mode : PIO 4
    UDMA Mode max. : 6 (ATA-133)
    UDMA Mode Enabled : 5 (ATA-100)
    SMART : Yes - Enabled
    Power Management : Yes
    Acoustic Management : Yes
    Security Mode : Yes
    Trusted Computing : No
    Write Cache : Yes
    48-bit Address : Yes
    Cylinders : 484518
    Heads : 16
    Sectors per Track : 63

    SMART Information Disk WDC WD2500KS-00MJB0 :
    Health : 99% (estimated)
    Performance : 85% (estimated)

    Raw Read Error Rate (01) : 0035B (Threshold : 051 - Worst : 199 - Max : 200)
    Spin Up Time (03) : 0116A (Threshold : 021 - Worst : 180 - Max : 210)
    Start/Stop Count (04) : 001DC (Threshold : 000 - Worst : 100 - Max : 100)
    Reallocated Sector Count (05) : 00000 (Threshold : 140 - Worst : 200 - Max : 200)
    Seek Error Rate (07) : 00000 (Threshold : 051 - Worst : 200 - Max : 200)
    Power On Hours Count (09) : 00AC9 (Threshold : 000 - Worst : 097 - Max : 097)
    Spin Retry Count (0A) : 00000 (Threshold : 051 - Worst : 100 - Max : 100)
    Calibration Retry Count (0B) : 00000 (Threshold : 051 - Worst : 100 - Max : 100)
    Power Cycle Count (0C) : 001D0 (Threshold : 000 - Worst : 100 - Max : 100)
    (BE) : 00025 (Threshold : 045 - Worst : 026 - Max : 063)
    Temperature (C2) : 00025 (Threshold : 000 - Worst : 076 - Max : 113)
    Reallocation Event Count (C4) : 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Current Pending Sector Count (C5) : 00003 (Threshold : 000 - Worst : 200 - Max : 200)
    Off-Line Uncorrectable Sector Cou... 00004 (Threshold : 000 - Worst : 200 - Max : 200)
    Ultra ATA CRC Error Rate (C7) : 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Write Error Rate (C8) : 00001 (Threshold : 051 - Worst : 200 - Max : 200)

    Partitions :
    Hard Disk #1 : Partition #1 (232 GB)
     
  7. LFH23

    LFH23 Member

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    With regards to the earlier post, i have also update my bios with the latest updates from Intel. My motherboard is a bit old it is a D865PERL, it did not seem to have a problem initially when i was using IDE HDD. After a couple of years tinkering with it, the computer starts to falter showing freezes in the midst of normal routine operations. Thus after years of accumulating problems, i still cannot address what is truly wrong here.
     

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