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Has anyone bought a SWAPMAGIC 3.3 from modchip.com

Discussion in 'PS2 - Software boot discussion' started by smyair, Feb 21, 2005.

  1. smyair

    smyair Member

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    because i have been waiting 4 the package over 14 days now.
    they dont answer my calls nor my emails.
    what is going on there ?

    has anyone experienced this kind of attitude from them?
     
  2. bans27

    bans27 Member

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    I did and it took like 3 weeks to get here because they are located in Europe.
    Just wait a little more and they should get to you.
     
  3. smyair

    smyair Member

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    thanks bans,
    i was about to order from another store. :0
    they promise 4-7 working days
    did you get any response on your emails?
     
  4. bans27

    bans27 Member

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    I had read somewhere earlier that they were in Europe so I just waited and didn't send them any emails.
    But I have read that they usually do not reply and that isnt real good customer service.:-(
     
  5. smyair

    smyair Member

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    yesterday they replyed,
    they said they are starting an investigation,
    and that i should contact during next week,
    that mean that i have to wait another 2 weeks.
    what kind of service is that?
    it is not a murder case!
    after 2 weeks they will send me again and i will have to wait another 2 weeks.
    tough
     
  6. gunit3q5

    gunit3q5 Member

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    me 2....
     
  7. gunit3q5

    gunit3q5 Member

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    I just told them, if i dont recieve it by this friday, that i would call the proper authorities. 3 weeks, is too long for 1 item.
     
  8. xxnubiexx

    xxnubiexx Member

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    I ordered from modchip.com. it took about a week or 2, not that long.
     
  9. smyair

    smyair Member

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    gunit3q5
    did you get it or you are still waiting for the "investigation"?
    xxnubiexx
    when did the order took place? recently ?
     
  10. gunit3q5

    gunit3q5 Member

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    yeah i am
     
  11. kevin1024

    kevin1024 Member

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    i ordered a DMS ezi pro just under a month ago and have still not heard anything or recieved anything. We are all talking about www.modchip.com right? How did you get ahold of them? I can't seem to find contact info anywhere on their site.
     
  12. gunit3q5

    gunit3q5 Member

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  13. kevin1024

    kevin1024 Member

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    do you have their email? i can't find it on their site
     
  14. smyair

    smyair Member

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    yes we are all talking about modchip.com
    Kevin:
    order@modchip.com --> you should use this
    sales@modchip.com
    support@modchip.com
    but i think they all end up to one mans email box
    i have a phone too , +43 6642437424
    but if they are not answering the emails why should they answer your calls?
    i think they are located in germany or in the same area
    i still have not heard from them , looks like the invesgtigation is not over yet.
    my guess is that they did not even started one , they are waiting for me to contact them once more.
    what a SHIT deal.
    to be continued....
     
  15. dPure

    dPure Member

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    Hmm, i bought from them on february 21st. And asked a question the following day and got an answer after a day. Ill tell when i get my magicswap. I live in sweden tought.
     
  16. smyair

    smyair Member

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    Good news , the package hs been delivered.
    everything is ok except tool A which doesnot fits,
    so i used a paper.
    it took almost 3 weeks,
    it was delivered in envelope, into my mail box.
    hope you guys get your stuff soon.
     
  17. Potenza

    Potenza Member

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    I had the same problem as you and if you would of done a search you would of found my complete topic which is pretty much identical to yours.

    Happy you got your stuff !
     
  18. Stunt2061

    Stunt2061 Regular member

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    but on modchip.com it says same shipping day??
     
  19. xxnubiexx

    xxnubiexx Member

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    NOW I ordered 2 things from that site. Both shipped fine to me. I ordered the Magic Swap but ended up not wanting that even though it worked fine. I sold it to a friend. Then i ordered a HDAdvance, also worked fine and I have it right now. And yes, it is recent, I ordered it this month.
    The site was great to me. It shipped when it said it was going to ship. Except for the HDAdvance, that was shipped to me a day earlier then it was scheduled but thats good.
     
    Last edited: Feb 27, 2005
  20. Stunt2061

    Stunt2061 Regular member

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    i emailed slimtool.us and they reoplied back, i email console.com and they replied back but....when i email modchip.com they STILL havent replied. so i guess im going with console.com.
     

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