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Help! Consistent failures burning disk to disk....

Discussion in 'Nero discussion' started by dusty107, Jul 17, 2007.

  1. dusty107

    dusty107 Member

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    Recently i've had problems burning "disk to disk" (never had them before two weeks ago approx). Even with a new DVD-rom drive nero fails to complete it's burns generally after writing 80% to 90%. Very, very, annoying. Here's my most recent log....



    ====== *** Nero Burning ROM, History File *** ======



    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 12/22/1997 8:23:24 PM
    ahead WinASPI: File 'D:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4
    (Nero Express)
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.19 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SONY DVD-ROM DDU1615 >Version: GYS4 - HA 1 TA 1 - 7.0.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3120022A IdeChnDr Port 0 ID 0 DMA: On
    DiskPeripheral : ST3250824A IdeChnDr Port 0 ID 1 DMA: Off
    CdRomPeripheral : _NEC DVD_RW ND-3500AG IdeChnDr Port 1 ID 0 DMA: On
    CdRomPeripheral : SONY DVD-ROM DDU1615 IdeChnDr Port 1 ID 1 DMA: Off
    CdRomPeripheral : DV6206H EFT326F 2.0B vaxscsi Port 2 ID 0 DMA: Off
    CdRomPeripheral : EV7594U GPU146L 1.0 dtscsi Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    SONY DVD-ROM DDU1615 F: CDRom1
    EV7594U GPU146L I: CDRom3
    DV6206H EFT326F J: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 2047MB (2096628kB)
    Free physical memory: 1539MB (1576432kB)
    Memory in use : 24
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    17.7.2007
    DVD-Copy on the fly
    9:22:33 PM #1 Text 0 File SCSIPassThrough.cpp, Line 58
    Error on LockVolume: Access is denied.

    9:22:33 PM #2 Text 0 File SCSIPassThrough.cpp, Line 119
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    9:22:33 PM #3 Text 0 File Cdrdrv.cpp, Line 9597
    SPTIDismountVolume not successfull

    9:22:53 PM #4 Text 0 File SCSIPassThrough.cpp, Line 58
    Error on LockVolume: The volume for a file has been externally altered so that the opened file is no longer valid.

    9:22:53 PM #5 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 81920KB of Memory

    9:22:53 PM #6 Text 0 File Reader.cpp, Line 124
    Reader running

    9:22:53 PM #7 Text 0 File Writer.cpp, Line 113
    Writer E: _NEC DVD_RW ND-3500AG running

    9:22:53 PM #8 Text 0 File DVDCopy.cpp, Line 292
    DVD Track-Information from source disc:
    Media Type: DVD-R
    S01 T01 Con 0x14 Start 0 Len 2285984 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

    9:22:54 PM #9 Text 0 File DVDCopy.cpp, Line 405
    Max -1 tracks of 1 allowed to copy
    1: 0 - 2285984 = 2285984, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

    9:22:54 PM #10 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    9:22:54 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2285983 (507:59.58, 4464MB)

    9:22:54 PM #12 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    9:22:54 PM #13 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
    Disc Manufacturer: MCC 02 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    9:22:54 PM #14 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:22:54 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - Data (mode 1))
    2 indices, index0 (150) not provided
    original disc pos #0 + 2285984 (2285984) = #2285984/507:59.59
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2285984 blocks [E: _NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    9:22:54 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [E: _NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x40; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681695232, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2285984 | lead-out | 1 | 0x41 | 0x00

    9:22:54 PM #17 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    9:22:54 PM #18 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 4x (5,540 KB/s)

    9:22:54 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    9:22:54 PM #20 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode

    9:22:54 PM #21 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Buffer underrun protection -> ON

    9:22:54 PM #22 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:22:54 PM #23 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:23:14 PM #24 Text 0 File Cdrdrv.cpp, Line 1197
    21:23:14.640 - E: _NEC DVD_RW ND-3500AG : Queue again later

    9:34:46 PM #25 SPTI -1128 File SCSIPassThrough.cpp, Line 323
    F: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1128)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x11
    Sense Qual: 0x06
    CDB Data: 0x28 00 00 18 69 20 00 00 10 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 11 06
    Buffer x08e6c000: Len x8000

    9:34:46 PM #26 TRANSFER -25 File Reader.cpp, Line 364
    Error reading data

    9:34:46 PM #27 Text 0 File Reader.cpp, Line 367
    Exception value: -1128

    9:34:59 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    9:34:59 PM #29 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was 1599775

    9:39:17 PM #30 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 12/22/1997 9:02:46 PM
    File 'Drivers\IdeBusDr.sys': Ver=2.3.0.2160, 10/01/2002, size=13891 bytes, created 10/15/2002 12:00:00 AM (Adapter driver for rec)
    File 'Drivers\IdeChnDr.sys': Ver=2.3.0.2160, 10/01/2002, size=101431 bytes, created 10/15/2002 12:00:00 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero Burning ROM, History File *** ======
     
    Last edited: Jul 17, 2007
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi dusty107
    1st thing edit out the serial # in the log - don't need someone else using it. It begins w/ 5C at the top of the log.

    DVD-Copy on the fly
    Turn off copy on the fly. If Nero has a problem reading the disc which it is here it will save you a dvd. Burning on the fly copies and burns at the same time so any little glitch and bam burn fails and you have a coaster.

    Error reading data
    Check the back of the disc for any dirt, smudges or scratches. Try cleaning it off with something non abrasive.

    Have you tried both drives to read the disc? One may do better then the other.

    What type of disc are you trying to copy? Is it an original or a backup of something?

    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.19
    Update the firmware to the latest - 2.1b.

    DiskPeripheral : ST3250824A IdeChnDr Port 0 ID 1 DMA: Off
    CdRomPeripheral : SONY DVD-ROM DDU1615 IdeChnDr Port 1 ID 1 DMA: Off

    Check and make sure DMA it's on for these drives. Nero may not be reporting it correctly with intel application acceleration driver on your pc. Here's a guide to get you in the right direction - link

    Nero Version: 7.0.1.4
    Nero can use an update too - may not fix the read error but several fixes and enhancements since the version you are using. The latest is 7.10.1.0
     
  3. hobbit112

    hobbit112 Regular member

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    Hey dusty107,

    One thing that jumps out at me in your log is that your DMA is off for your read drive:

    CdRomPeripheral : SONY DVD-ROM DDU1615 IdeChnDr Port 1 ID 1 DMA: Off
    CdRomPeripheral : DV6206H EFT326F 2.0B vaxscsi Port 2 ID 0 DMA: Off
    CdRomPeripheral : EV7594U GPU146L 1.0 dtscsi Port 3 ID 0 DMA: Off


    This can mess up your disk to disk.


    Here's a guide that Binkie7 supplies to turn it back on:

    http://www.burningbits.com/forum/viewtopic.php?t=2986&highlight=


     
  4. dusty107

    dusty107 Member

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    Thanks for the info guys. My problem right now is setting the DMA. For some bizarre reason my device manager options appears to be different from everyone elses. If i go into either primary/secondary ide or cd/dvd drives neither have a tab for "advanced options" or for enabling DMA of any kind. The only tabs in the window after double-clicking the selected device are "general, driver, detailes, dvd region, volumes, and properties". I'm stuck as to how to change this. It worked fine until my previous burner (an MSI) finally wore out and was replaced with a sony.
     
  5. hobbit112

    hobbit112 Regular member

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    dusty,

    Follow binkie7's guide to uninstall your primary & secondary IDE controlers & reboot. Windows will reinstall the controllers and reset your DMA.
     
  6. dusty107

    dusty107 Member

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    Hey guys. I've done exactly as the guides have describes - more than once. Thus far i've only gotten my master drives on the primary and secondary to switch to DMA. It seems the drives marked as slaves won't change.....

    I'm wondering if i can switch of PIO through bios would that work? Looking through Bios earlier i found that PIO is on Auto (with a selection of "disable, auto, or mode 0-4) and UDMA is also on auto (you can choose either auto or disable). Any ideas?
     
    Last edited: Jul 20, 2007
  7. binkie7

    binkie7 Moderator Staff Member

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    Here's a guide from Ricoh for their drives that will show you where to go ito check and set dma mode with the intel application accelerator - link
     
  8. dusty107

    dusty107 Member

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    First off thanks for the link. I made the changes using Intel Application Accelerator, changing the transfer mode limit from "no Limit" to "UDMA-2". The interseting thing i noticed before making this change was that I.A.A. listed the Current Transfer Mode as UDMA-2 (before and after making any changes) on all secondary channel drives. If thats the case why is Nero info tool listing the slave drive with DMA off? Disk to disk burns continue to fail at 80%....
     
  9. binkie7

    binkie7 Moderator Staff Member

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    Nero only read straight ide channels correctly - the intel acceleration application can throw it off - same w/ Raid, Nvidia etc.

    Did you do the other changes - like turn off copy on the fly, update firmware etc?

    Is it failing when reading the disc or burning?
     

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