I am having to use my mobile to connect to here, Ouch! I lost all channels on my sagem dbox2 at the same time as my modem failed. Has virgin sent a signal to break my dbox2? I find it strange that I have lost the channels at the very same time as my broadband connection. Almost as if they have zapped it or something. I asked for a new modem and they would not just send it to me, insisted on an engineer visiting me next week. Am I being spied on to see just what I have. I tried doing key updates and restart/power off, but no luck so far. Anyone else had this happen to them since Virgin took over from NTL?