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Help! My DVD Drive and DVD burner not recognized anymore!!

Discussion in 'PC hardware help' started by mattha423, Jun 28, 2007.

  1. mattha423

    mattha423 Member

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    Hi,

    I'm running on Windows Vista 32-bit.

    Anyway I had two partitions, C drive which has the main Vista OS. And another 40gb drive known as D drive named "Backup". Well "Backup" D drive was a logical partition, when I was about to delete it windows warned that other programs might be using it, but I deleted it anyways.

    Why? because I wanted to dual boot Vista with Linux, having the empty 40gb left empty after deleting the D drive partition. I wanted Linux so I could do C++ programming under it for university work.

    So anyways when I restarted my machine Windows could no longer recognize my 2 different DVD drives (one is read only, the 2nd one can burn). That is, my 2 DVD drives are not shown anymore:
    [​IMG]
    When I goto device properties I see:
    [​IMG]
    The Phillips and TssTCorp are my DVD drives.
    In it's properties, all of the above devices have error code 39:
    I have tried deleting the 3 devices, and scanning for hardware changes so Windows automatically installs new fresh drivers but instead I get this error after its attempt to re-install the 2 DVD drives:

    [​IMG]

    Please help!! BTW before I deleted the (D) Drive "Backup" logical partition, everything was working just fine.

    Thanks for any help!

    PS: It's a dell, and installing new DVD drive firmware updates is useless when it can't "see" that the 2 DVD drives exist.
     
  2. mattha423

    mattha423 Member

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    oh and BTW the bios does recognize both of the drives.

    sata 0: my hdd
    sata 1: phillips DVD drive
    sata 2: TSST Corp DVD burner
     
  3. mattha423

    mattha423 Member

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    never mind the problem has been solved.

    Reference:
    deleting the lower filter did the trick.
     

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