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HELP PLEASE! Could not perform start of Disc-at-once (DL Disk)

Discussion in 'Nero discussion' started by dkwillis, Dec 29, 2008.

  1. dkwillis

    dkwillis Member

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    Hi all,

    I'm new to this site and to actually posting but I've got a problem I can't seem to fix. I've been going through many pages to see if I could fix this problem myself, using the information given to others but I really dont understand it. I have a PLEXTOR DVDR PX-800A DVD burner using Windows XP (update 3) burning with Nero Version: 6.6.1.15, Internal Version: 6, 6, 1, 15 (Nero Express). I burned a few DL disks a while back then it stopped working for them, other disks have been fine but still no luck with the DL's. Ive been using Zero DVD+R DL, hadnt wanted to buy really exspensive ones till it was workingm, it was working with these before.

    I've tried all sorts of things and even useing ImgBurn as recommended, I unplugged my second drive also. The posts Ive been reading have been 1 or 2 years old so Im not even sure if anyone is able to help me. Below are the logs for the last two trys, if you can help me please. I would like to be able to get this working again.

    Many thanks if you can help!

    Also a question thats been bugging me is, if the burner gets to this place in the sequence, does it ruin the disk, is that why they dont work?

    -------------------
    Log from Nero
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2/11/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.15
    Internal Version: 6, 6, 1, 15
    (Nero Express)
    Recorder: <PLEXTOR DVDR PX-800A> Version: 1.00 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <PLEXTOR DVDR PX-800A >Version: 1.00 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : PLEXTOR DVDR PX-800A atapi Port 0 ID 0 DMA: On
    DiskPeripheral : ST3160815AS atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : NB3407P BDE546M 1.01 atipxcqh Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    PLEXTOR DVDR PX-800A D: CDRom0
    NB3407P BDE546M F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 2047MB (2096616kB)
    Free physical memory: 1571MB (1609004kB)
    Memory in use : 23 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.12.2008
    UDF compilation
    1:31:21 PM #1 Text 0 File SCSIPTICommands.cpp, Line 403
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    1:31:21 PM #2 Text 0 File Isodoc.cpp, Line 6494
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    1:31:21 PM #3 Text 0 File Burncd.cpp, Line 3316
    Turn on Disc-At-Once, using DVD media

    1:31:21 PM #4 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 3316591 (737:01.16, 6477MB)

    1:31:21 PM #5 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD DVD)

    1:31:21 PM #6 Text 0 File DlgWaitCD.cpp, Line 2616
    Recorder: PLEXTOR DVDR PX-800A, Media type: DVD+R9 Double Layer
    Disc Manufacturer ID: CMC MAG, Media Type ID: D03, Product revision number: 64
    Disc Application Code: 0, Extended Information Indicators: 3

    1:31:21 PM #7 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    1:31:21 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 814
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 3316592 (3316592) = #3316592/737:1.17
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3316592 blocks [PLEXTOR DVDR PX-800A ]
    --------------------------------------------------------------

    1:31:21 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1013
    Prepare recorder [PLEXTOR DVDR PX-800A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 6792380416, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    3316592 | lead-out | 1 | 0x41 | 0x00

    1:31:21 PM #10 Text 0 File SCSIPTICommands.cpp, Line 208
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    1:31:21 PM #11 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    1:31:21 PM #12 Text 0 File Burncd.cpp, Line 4158
    Cache writing successful.

    1:31:21 PM #13 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    1:31:21 PM #14 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 2x (2,770 KB/s)

    1:31:21 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2717
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    1:31:21 PM #16 Text 0 File DVDPlusDualLayer.cpp, Line 466
    Disc finalized, LBA total Image size: 3316592 (6477MB), Last LBA L0: 1658303 (3238MB)

    1:31:23 PM #17 SPTI -1093 File SCSIPassThrough.cpp, Line 178
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1093)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 02
    Buffer x03303fc0: Len xc
    0x00 0A 00 00 00 00 00 00 00 19 4D C0

    1:31:23 PM #18 Text 0 File DVDPlusDualLayer.cpp, Line 642
    L0 Data Zone Capacity not set.
    Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

    1:31:23 PM #19 CDR -1093 File ThreadedTransferInterface.cpp, Line 1767
    No seek complete
    D: PLEXTOR DVDR PX-800A

    1:31:23 PM #20 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1767
    Could not perform start of Disc-at-once

    1:31:23 PM #21 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 2x (2,770 KB/s)

    1:31:23 PM #22 Text 0 File SCSIPTICommands.cpp, Line 253
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    1:31:26 PM #23 Text 0 File Cdrdrv.cpp, Line 9945
    DriveLocker: UnLockVolume completed

    1:31:26 PM #24 Text 0 File SCSIPTICommands.cpp, Line 403
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    -----------------------------

    Log from ImgBurn
    PLEXTOR DVDR PX-800A 1.00 (ATA)
    Current Profile: DVD+R DL

    Disc Information:
    Status: Empty
    Erasable: No
    Free Sectors: 3,313,824
    Free Space: 6,786,711,552 bytes
    Free Time: 736:26:24 (MM:SS:FF)

    DVD±R DL Boundary Information:
    L0 Data Zone Capacity: 1,656,912
    Changeable: No

    Physical Format Information (ADIP):
    Disc ID: CMC MAG-D03-64
    Book Type: DVD+R DL
    Part Version: 1
    Disc Size: 120mm
    Maximum Read Rate: Not Specified
    Number of Layers: 2
    Track Path: Opposite Track Path (OTP)
    Linear Density: 0.293 um/bit
    Track Density: 0.74 um/track
    First Physical Sector of Data Area: 196,608
    Last Physical Sector of Data Area: 16,580,607
    Last Physical Sector in Layer 0: 2,283,519

    Physical Format Information (Last Recorded):
    Disc ID: CMC MAG-D03-64
    Book Type: DVD-ROM
    Part Version: 1
    Disc Size: 120mm
    Maximum Read Rate: Not Specified
    Number of Layers: 2
    Track Path: Opposite Track Path (OTP)
    Linear Density: 0.293 um/bit
    Track Density: 0.74 um/track
    First Physical Sector of Data Area: 196,608
    Last Physical Sector of Data Area: 16,580,607
    Last Physical Sector in Layer 0: 2,283,519
    - - - - - - -
    I 13:40:41 ImgBurn Version 2.4.2.0 started!
    I 13:40:41 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)
    I 13:40:41 Total Physical Memory: 2,096,616 KB - Available: 1,538,844 KB
    I 13:40:41 Initialising SPTI...
    I 13:40:41 Searching for SCSI / ATAPI devices...
    I 13:40:41 Found 1 DVD-ROM and 1 DVD±RW/RAM!
    I 13:41:03 Operation Started!
    I 13:41:03 Source File: C:\Documents and Settings\Dean Willis\My Documents\Azureus Downloads\Call of duty 4 [PC-DVD] [English]\Call of duty 4 [PC-DVD] [English.iso]
    I 13:41:03 Source File Sectors: 3,313,808 (MODE1/2048)
    I 13:41:03 Source File Size: 6,786,678,784 bytes
    I 13:41:03 Source File Volume Identifier: COD4MW
    I 13:41:03 Source File Volume Set Identifier: 4730C5AA0000AC9B
    I 13:41:03 Source File Implementation Identifier: GEAR UDF
    I 13:41:03 Source File File System(s): ISO9660, Joliet, UDF (1.02)
    I 13:41:03 Destination Device: [0:0:0] PLEXTOR DVDR PX-800A 1.00 (D:) (ATA)
    I 13:41:03 Destination Media Type: DVD+R DL (Disc ID: CMC MAG-D03-64)
    I 13:41:03 Destination Media Sectors: 4,173,824
    I 13:41:03 Write Mode: DVD
    I 13:41:03 Write Type: DAO
    I 13:41:03 Write Speed: MAX
    I 13:41:03 Link Size: Auto
    I 13:41:03 Test Mode: No
    I 13:41:03 OPC: No
    I 13:41:03 BURN-Proof: Enabled
    I 13:41:03 Book Type Setting: N/A
    I 13:41:03 Optimal L0 Data Zone Capacity: 1,656,912
    I 13:41:03 Optimal L0 Data Zone Method: ECC Block Boundary
    W 13:41:11 Failed to set L0 Data Zone Capacity!
    W 13:41:11 Reason: Invalid Field in Parameter List
    I 13:41:11 Filling Buffer... (40 MB)
    I 13:41:12 Writing LeadIn...
    W 13:41:12 Failed to Write Sectors 0 - 31 - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (1 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (2 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (3 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (4 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (5 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (6 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (7 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (8 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (9 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (10 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (11 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (12 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (13 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (14 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (15 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (16 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (17 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (18 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (19 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:12 Retrying (20 of 20)...
    W 13:41:12 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:18 Retrying (21)...
    W 13:41:18 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    E 13:41:19 Failed to Write Sectors 0 - 31 - Reason: Cannot Write Medium - Incompatible Format
    I 13:41:19 Synchronising Cache...
    I 13:41:26 Closing Track...
    W 13:41:26 Close Track Failed! - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:26 Retrying (1 of 3)...
    W 13:41:26 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:26 Retrying (2 of 3)...
    W 13:41:26 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:26 Retrying (3 of 3)...
    W 13:41:26 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:31 Retrying (4)...
    W 13:41:31 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    I 13:41:32 Finalising Disc...
    W 13:41:32 Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:32 Retrying (1 of 3)...
    W 13:41:32 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:32 Retrying (2 of 3)...
    W 13:41:32 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    W 13:41:32 Retrying (3 of 3)...
    W 13:41:32 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
    E 13:41:33 Failed to Write Image!
    E 13:41:33 Operation Failed! - Duration: 00:00:30
    I 13:41:33 Average Write Rate: N/A - Maximum Write Rate: N/A
     
  2. dkwillis

    dkwillis Member

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    HELP PLEASE!
     
  3. binkie7

    binkie7 Moderator Staff Member

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    You could probably use a firmware update for the burner however it's not a 'true' Plextor - it looks to be a Optiarc AD-7170A so a quick search isn't giving me much.

    Switch the media you are using - the ones you are using are made by CMC - not the best. Use Verbatim only for dual layer and for this drive look for ones that are rated no higher than 4x.
     
  4. rbrock

    rbrock Regular member

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    Nero 6 version 6.6.0.18 seems to be the best version 6 to run maybe i'm wrong what do you think Binkie ? Just a thought.
     
  5. omegaman7

    omegaman7 Senior member

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    Actually, Ive heard that running older softwares with newer burners CAN, and i use the word CAN very strongly (LOL)... cause conflicts. If im mistaken, im sorry. But I have heard it on more than one occasion. Ive also heard of people having problems, where their burners give up on DL discs where they keep trucking on cds and single layer dvds.
     
    Last edited: Jan 4, 2009
  6. binkie7

    binkie7 Moderator Staff Member

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    Well 6.6.1.15 wasn't bad either I run it on 1 pc.
    With both programs failing dual layer burning it's looking like a drive/media problem.

    Which ones would cause a conflict omegaman7? The only ones I know of are Roxio and Nero if the packet writing software is installed.
    ImgBurn is pretty much conflict free afaik with other programs and should be the reverse too. But hey either set up is different.
     
  7. omegaman7

    omegaman7 Senior member

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    I havnt had too many problems with either programs. Roxio 6 recently gave me and my bro trouble. When we installed nero 8, presto :D
    If multiple programs have trouble, I would agree that its either media or the drive. Its not uncommon for drives to stop burning dl's where they keep going on other media though. Best bet UNFORTUNATELY is to try a verbatim DL. They are unparallelled! If problem with those, Then see about a drive replacement. Recommend Optiarc 7200+ series.
     
  8. rbrock

    rbrock Regular member

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    I hope dkwillis will try a different DL movie . It could be scratched or dirty . Just to rule that out. try a different movie and the Verbatim disc. If you run your PC a lot you could have dust on your burning eye.
     

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