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Help!! Problem with burning dvd-r media (Philips)

Discussion in 'Nero discussion' started by danbhn, May 15, 2007.

  1. danbhn

    danbhn Member

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    Hi.. I have a NEC Dvd-rw 3500AG. I was gave some dvd-r's to add some dvd-files to.

    The burner is about 2 years old, i havent had problems with it in the past. I may or may not of used this media before but as my dvd-rw stated that it could brun dvd-r i thought it shouldnt be a problem using the media.

    I updated my firmware to the newest (i think) using VSO Inspector. I flashed the drive also set the region code because one wasnt set (in system settings/device manager).

    I have a log that Nero gave me after the unsuccessful burn(s). Here it is as follows:

    --------------------

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.8.5.0
    Internal Version: 7, 8, 5, 0

    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.58 - HA 1 TA 3 - 7.8.5.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <IDE DVD-ROM 16X >Version: 7.50 - HA 1 TA 0 - 7.8.5.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6Y080L0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : SAMSUNG SV6004H atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : IDE DVD-ROM 16X atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    IDE DVD-ROM 16X E: CDRom0
    _NEC DVD_RW ND-3500AG F: CDRom3
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 239MB (245628kB)
    Memory in use : 53 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.5.2007
    UDF/ISO compilation
    00:57:36 #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    00:57:36 #2 Phase 112 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation started

    00:57:36 #3 Phase 114 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation completed (no file modified)

    00:57:36 #4 Text 0 File Isodoc.cpp, Line 6608
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    00:57:36 #5 Phase 111 File dlgbrnst.cpp, Line 1762
    DVD-Video files sorted

    00:57:37 #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    00:57:37 #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    00:57:37 #8 Text 0 File Burncd.cpp, Line 3499
    Turn on Disc-At-Once, using DVD media

    00:57:37 #9 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2255215 (501:09.40, 4404MB)

    00:57:37 #10 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: DVD)

    00:57:37 #11 Text 0 File DlgWaitCD.cpp, Line 2949
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
    Disc Manufacturer: MBI 01 - RG40
    Disc Application Code: 64, Disc Physical Code: 193

    00:57:37 #12 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    00:57:37 #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2255216 (2255216) = #2255216/501:9.41
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2255216 blocks [F: _NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    00:57:37 #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [F: _NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4618682368, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2255216 | 0 | 0x00
    2255216 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    00:57:37 #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    00:57:37 #16 Text 0 File Burncd.cpp, Line 4278
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    00:57:37 #17 Phase 24 File dlgbrnst.cpp, Line 1762
    Caching of files started

    00:57:37 #18 Text 0 File Burncd.cpp, Line 4397
    Cache writing successful.

    00:57:37 #19 Phase 25 File dlgbrnst.cpp, Line 1762
    Caching of files completed

    00:57:37 #20 Phase 28 File dlgbrnst.cpp, Line 1762
    Speed measurement started

    00:57:37 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    00:57:37 #22 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 590400

    01:07:33 #23 Text 0 File WriterStatus.cpp, Line 113
    <F: _NEC DVD_RW ND-3500AG> start writing Lead-Out at LBA 2255216 (226970h), length 0 blocks

    01:07:33 #24 Phase 29 File dlgbrnst.cpp, Line 1711
    Speed measurement completed: 5.4x (7,570 KB/s)

    01:07:33 #25 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 2.4x (3,324 KB/s)

    01:07:33 #26 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    01:07:33 #27 Text 0 File DVDR.cpp, Line 3192
    Recording mode: Sequential Recording Mode

    01:07:33 #28 Text 0 File DVDR.cpp, Line 3348
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    01:07:33 #29 Text 0 File Cdrdrv.cpp, Line 9859
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    01:07:33 #30 SPTI -1046 File SCSIPassThrough.cpp, Line 179
    CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x53 00 00 00 00 00 22 69 70 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

    01:07:33 #31 CDR -1046 File ThreadedTransferInterface.cpp, Line 1752
    Illegal disc
    F: _NEC DVD_RW ND-3500AG

    01:07:33 #32 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1752
    Could not perform start of Disc-at-once

    01:07:33 #33 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 74390400

    01:07:33 #34 Phase 38 File dlgbrnst.cpp, Line 1762
    Burn process failed at 2.4x (3,324 KB/s)

    01:07:33 #35 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    01:07:35 #36 Text 0 File Cdrdrv.cpp, Line 11214
    DriveLocker: UnLockVolume completed

    01:07:35 #37 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ---------------

    Im sure this error/problem has came up quite a lot on the boards im really sorry to be asking but i have spent 3hrs or so trying to work out how to get this dvd burner to burn on the media without firing out the error codes.

    All help is appreciated greatly!!

    If you need more information from me please ask :)

    Thanks in advance,
    Dan
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi danbhn
    The illegal disc error you're getting usually means the firmware doesn't support the media you are using.
    The Philips you are using are made by Moser Baer - so so.

    If you have a Packard Bell pc then 2.58 is the latest firmware. If not I think 2.1B is newer. Here's a link

    You're best bet may be to just switch the media to Taiyo Yuden, Verbatim or made in Japan Sony, Fuji or Maxell.
     
  3. danbhn

    danbhn Member

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    Thanks for your help binkie7.. I'll update the firmware now.. Gotta shoot to work so ill try out the dvd-rw/philips later on today.. thanks again,

    Dan
     
  4. binkie7

    binkie7 Moderator Staff Member

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    You're welcome
    Hopefully that's the latest one if this isn't a Packard Bell pc.

    Give it a go and let us know.
     
  5. danbhn

    danbhn Member

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    hi binkie sorry for the late reply.. tested the new firmware with my dvd-rw worked like a charm :)

    Cheers for your help again!!

    Dan
     
  6. binkie7

    binkie7 Moderator Staff Member

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    Not a problem danbhn
    Glad that did the trick!

    Happy Burning!
     
  7. danbhn

    danbhn Member

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