Ok so the default setting on this thing is to always pop out whenever a disc is finished. Well, I sat down to get at my computer and the tray was out and I hit it as I slide on the floor! The tray was crooked and wouldn't go back in, If I had to guess I'd say a 25*-30* angle towards the left of the drive. Well I tore it out of my PC right away and was able to get the tray back into the drive. Problem is there was busted latch on the right hand side that I suppose stopped the tray at a certain point when it pops open. Well with that being broken the tray comes out fine on the left side but the right side overextends a tad. Now all it does is whenever I have it hooked up to the PC it just opens/closes, opens/closes, opens/closes and so on and so on. I can still open/close it with the push button but I cannot stop it from doing it on its own which is about every 2-3 seconds. I purchased the drive from newegg.com back in October. I also purchased Neweggs extended warranty but I looked on the site and it doesn't really tell me what all it covers. I tried calling newegg but they arent in until tomorrow AM and I was reading through Sony's warranty info and it said that they don't cover 'accidents'. Can anyone help me? This really sucks!