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Help! Windows auto update problem

Discussion in 'Windows - General discussion' started by grantr, Apr 27, 2007.

  1. grantr

    grantr Member

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    Today my computer said there were new updates to install so I did (as I always do when I get this message). After I installed them and rebooted, my computer kept switching itself off every time it restarted. It eventually started up but when I opened Outlook I had to configure it. It was as if Outlook had been totally deleted and reinstalled. I had to put in my email address and mail server details etc and when I got it started all my emails and folders have now been wiped. Has this happened to anyone else? Is it to do with the updates I installed? I can't see how else it would have happened. Is there anyway of getting back my old emails?
     
  2. ffg7

    ffg7 Regular member

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    what ie where you using before this update as in ie6 or ie7 & what version is it now?
     
  3. grantr

    grantr Member

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    I am using Version 7 and have been since about Feb.
     
  4. ffg7

    ffg7 Regular member

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    do a system restore to before that update to see if that corrects the problem.
     

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