I have been using Itunes for downloading and playing music for a number of years and have had nothing but problems recently when trying to burn my downloaded songs. This attempted burning is only the second burning so I have not exceeded my burn limit. It is impossible to get help from Apple with problems so I am looking for a way to convert my downloaded songs to a format that I can use (play, burn, etc) just like I can do with CD's that I have purchased from the music store. I have two questions (keep in mind I am a complete novice at this stuff). What software would you recommend that I use to circumvent the itunes protection on my downloaded music? Secondly, what format should I convert to? I want to be able to burn the songs using ordinary burning software (not itunes) and want to play the CD's on any CD player (car, home, PC).