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Help with hidden trojan/virus.

Discussion in 'Windows - Virus and spyware problems' started by jmk1011, Oct 6, 2016.

  1. jmk1011

    jmk1011 Member

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    That scan sure was fast here are the logs.
     

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  2. jmk1011

    jmk1011 Member

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    also i have "explorer.exe" running at very high memory
     

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  3. 2oldGeek

    2oldGeek Active member

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    Hi jmk,
    got the logs and glanced over them, nothing bad standing out, lot of schedules with missing files. Looks like you still have Norton and Avast, dump Norton..... You have plenty of disk and RAM space so I believe we can just get rid of the trash and you should be OK... Hopefully I can get a fix back to you tonight or tomorrow so, hang in there. ;)

    I'll be back.......
    2oG :)
     
  4. jmk1011

    jmk1011 Member

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    alright i'll stop using norton and upgrade my avast thanks so much for the help, glad to hear i don't have a awful virus or someone trying to mess with me that takes a load off my chest i was worried because of all the weird things on my task manager but guess it all checks out, Thanks again! i'll keep this page open all day for any new updates on the fix, also can i uninstall norton like any other program from the uninstall a program in the control panel or do i need to do something else?
     
    Last edited: Oct 7, 2016
  5. ddp

    ddp Moderator Staff Member

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    uninstall it just like any other program.
     
  6. 2oldGeek

    2oldGeek Active member

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    I did what I could hopefully without screwing something up too bad. lol But, if I did, my first line in the fix sets a restore point that you can go back to....
    You have a lot of Steam that has had a rash of malware. wasn't able to determine what was bad so, just used a crystal ball. lol
    You have plenty of ram and a lot of free disk space with a 3.5GHz cpu and all looks real good.

    Let me know how this sets in and if you have any bugs, we'll fix 'um..

    Fix with Farbar Recovery Scan Tool


    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
    You should still have FRST on your computer...
    • Right-click on the FRST icon and select Run as Administrator to start the tool.
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.

    2oG :cool:
     

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  7. jmk1011

    jmk1011 Member

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    alright when i ran the fix it shut down my skype and slowed my pc down really hard but when it was done it had me restart heres the fixlog it put on my desktop.
     

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  8. jmk1011

    jmk1011 Member

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    Any luck so far with this new log or still a little foggy?
     
  9. 2oldGeek

    2oldGeek Active member

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    So how is it performing now??
     
  10. jmk1011

    jmk1011 Member

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    Pc runs fine i think a little bit better than before but i did defrag it and optimized my games so it might be because of that but i haven't seen any weird blank tasks in my task manager and i got the best avast money can buy and ran some scans and found nothing, Think i'm good or anymore steps i might need to take?
     
  11. 2oldGeek

    2oldGeek Active member

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    I believe you will be OK for a while, just give me a shout if something pops up from under a rock. lol
    On the blank tasks - I removed 59 of them...... :eek:

    Surf safe and have a happy.
    2oG :)
     
  12. jmk1011

    jmk1011 Member

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    Wow 59 jeez... i must have gotten into something nasty, Thank you so much i'll let you know if i find anything.
     
  13. 2oldGeek

    2oldGeek Active member

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    It's Steam, lots of nasty crap plugging into it these days......
     
  14. jmk1011

    jmk1011 Member

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    is steam safe to have? its what i buy and run all my games on i'd hope its not a unsafe program.
     
  15. 2oldGeek

    2oldGeek Active member

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    It's not the point of being an unsafe program.. Malware goes after the biggest markets, that is; the more it is used the more malware is written for it.... Give me a few days or so and I will work up a layered security plan for you that should stop the malware invasion.. First thing is to run another FRST list for me so I can see everything in your computer and, hopefully, build a defense for you. This time check the Addition.txt box before running.
     
  16. jmk1011

    jmk1011 Member

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    Are you wanting me to run a scan or a fix, also i still have these logs in the same place will that affect the scan/fix.
     

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  17. 2oldGeek

    2oldGeek Active member

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    run a NEW scan with FRST. this time check the Addition.txt box and I'll see what we can do about locking malware out of your computer.. Just delete those old logs..
     
  18. jmk1011

    jmk1011 Member

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    Here are the logs from the scan.
     

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  19. jmk1011

    jmk1011 Member

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    Also i uninstalled norton but this just came up.
     

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  20. ddp

    ddp Moderator Staff Member

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    did you do a restart after uninstalling norton?
     

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