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help with hp dvd 940e (external dvd writer) trouble burning dvds

Discussion in 'Nero discussion' started by junior206, May 24, 2007.

  1. junior206

    junior206 Member

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    hi, ive bought the hp dvd 940e external dvd writter about 2 months ago and it keeps giving me error messages such as "i/o error in dvd engine" most of the times i try burning an avi file unto a dvd, ive been able to burn 2 dvds up to now, and i wonder if someone can help me understand this problem. ive kept the log file wich is below, i apreciate any help, thanks in advance.
     
    Last edited: May 24, 2007
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi junior206
    1st thing edit out the serial # in the log. It begins w/ 1A and is here in the log - [09:37:58] DVDEngine 1A
    Don't need someone else using it.

    Available hard disk space for temporary files: 4488.762 MB
    Your running low on hard drive space. Even storing these files temporarily is taking you down to almost zilch on free hard drive space.
    Free some more up. Run a disc cleanup & defrag.
    I'd also suggest running a registry cleaner like the free ccleaner. Use the issues and cleaner options. The cleaner option does a better disc cleanup imho than the windows utility.

    Physical memory : 255MB
    Free physical memory: 52MB
    Memory in use : 79 %

    512mb in ram would be better - add more if you can. In the meantime no multitasking and close any unneeded programs when burning.

    The error you getting - the system cannot write to the specified device could be caused by a program running tying the drive, the usb port or maybe a conflict w/ Nero.
    Try updating Nero to 6.6.1.15a - just package one only. link.

    If you have any other external devices connected - disconnect them when burning.

    Try doing this in 2 steps. Have Vision save to a hard drive folder.
    When done then use Burning Rom or Express to burn the video_ts folder.
    Still fails burning then try this free burn program - .
    Use the build mode to add the video_ts folder to burn.
     
  3. junior206

    junior206 Member

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    alright binkie7

    i will try what you say, and if anything ill post something else...

    i took out the whole log file because i didnt know where the serial number was exactly, but thanks for telling me...

    thanks for your help also
     
  4. binkie7

    binkie7 Moderator Staff Member

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    Not a problem junior206

    I screwed up the link for ImgBurn in my previous post so here it is - ImgBurn link.

    Keep us posted too!
     
  5. junior206

    junior206 Member

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    OK, IVE EXCHANGED MY LAST DVD WRITTER FOR AN EXTERNAL HP DVD 1040E, WORKS REALLY WELL, MUCH BETTER THEN THE OTHER ONE, ITS JUS SOMETIMES THIS MESSAGE POPS UP WHEN ITS BURNING THE CD:

    [​IMG]

    CAN SOMEBODY TELL ME WHAT THAT MEANS?
    AM I LACKING RAM?

    THANKS
     
  6. binkie7

    binkie7 Moderator Staff Member

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    You could use more ram but this error usually means that Nero is trying to access an address in memory that is already in use by something else.
    Did you update Nero? May solve it.
    Last log had a bunch of memory in use so close any unneeded programs.
    Vision is pretty cpu intensive.
     
  7. junior206

    junior206 Member

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    thanks for the help binkie ill try that
     
  8. sonnet79

    sonnet79 Member

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    I used to get this message to, and I'm guessing it happens just as you're closing NeroVision.

    If you right-click on the start menu entry for NeroVision, and go to properties. Then select the compatibility tab and run the program in compatibility mode for windows 2000.

    That should fix it up, or as Binkie said, updating should fix it too!

    S79
     
  9. junior206

    junior206 Member

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    THANK YOU SOOOOOOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!

    I CLOSED ALL UNESSESARY PROGRAMS, AND THERE WAS NO PROBLEM WHATSOEVER BURNING MY DVD...

    NO MORE WASTE OF DVDS

    I PERSONNALY THINK IT WAS MY UTORRENT PROGRAM THAT WAS INTERFERRING, I COULD BE MISTAKEN...

    I REALLY APRECIATE YOUR HELP BOTH OF YOU

    THANKS
     
    Last edited: May 27, 2007
  10. binkie7

    binkie7 Moderator Staff Member

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    You're welcome junior206
    Vision is pretty intensive so any time you use it definitely close any unneeded programs.

    Happy Burning!
     

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